IPB4IGO Posted August 21, 2022 #1 Share Posted August 21, 2022 For the first time I purchased a Have It All package. Once aboard, what is the process and cost for upgrading to the Premium package? Is the cost simply the published difference between the Surf and Premium package prices? Thanks. Link to comment Share on other sites More sharing options...
REOVA Posted August 21, 2022 #2 Share Posted August 21, 2022 Depending on where you are cruising, it may not be worth it due to lack of service at sea. You might be cheaper to use your cell phone data at port for any higher speed needed. The length of cruise also determines upgrade cost. I would call HAL to find out the cost (if you are longer than 3 days from departing). I know our last HIA did not include wifi and the price booking pre board to after onboard increased so it was cheaper booking 3 days before embarking. Link to comment Share on other sites More sharing options...
Rare crunchii Posted August 22, 2022 #3 Share Posted August 22, 2022 Currently on Westerdam. On my Navigator, it says $40.00 to upgrade to Premium for 7 days. "Buy 7 days" is a clickable button, so I assume you click on it to purchase it. 1 1 Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted August 22, 2022 #4 Share Posted August 22, 2022 (edited) It was $50 for a 12 day cruise (in Europe if it makes any difference, but I doubt it!) The price does drop during the cruise, but not significantly. Best value is on first day. Edited August 22, 2022 by VMax1700 Link to comment Share on other sites More sharing options...
IPB4IGO Posted August 22, 2022 Author #5 Share Posted August 22, 2022 Thank you, crunchii and VMax1700. Link to comment Share on other sites More sharing options...
colin v Posted August 22, 2022 #6 Share Posted August 22, 2022 Currently on the Rotterdam. It was $85 for 21 days. Easy one click to upgrade. Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted August 23, 2022 #7 Share Posted August 23, 2022 9 hours ago, colin v said: Currently on the Rotterdam. It was $85 for 21 days. Easy one click to upgrade. What is the 'performance' of the connection like? Link to comment Share on other sites More sharing options...
colin v Posted August 27, 2022 #8 Share Posted August 27, 2022 (edited) On 8/23/2022 at 10:15 AM, VMax1700 said: What is the 'performance' of the connection like? It is very slow…but I seem to have found a resolution to my problems. We are using our phones for cameras this time around and I assume my phone is trying to sync my photos back to the mothership. I turned on low data mode on my iPhone and it works MUCH better this morning. I was able to connect my vpn tunnel and stream video for a short time. Edited August 27, 2022 by colin v 1 Link to comment Share on other sites More sharing options...
firsttimer1971 Posted August 27, 2022 #9 Share Posted August 27, 2022 As I understand, the internet packages allow only 1 device to be connected at the same time, but you can also upgrade that to 4 devices. Is that upgrade also done through the navigator app (when you're onboard)? And has anybody any idea how much the extra fee would be for a 31-day cruise? Link to comment Share on other sites More sharing options...
colin v Posted August 27, 2022 #10 Share Posted August 27, 2022 36 minutes ago, firsttimer1971 said: As I understand, the internet packages allow only 1 device to be connected at the same time, but you can also upgrade that to 4 devices. Is that upgrade also done through the navigator app (when you're onboard)? And has anybody any idea how much the extra fee would be for a 31-day cruise? For our 21 day cruise it was $195. I was presented with the offer when I logged on with my laptop. I quickly declined the offer. I ordered an esim and have been tethering in port to my laptop. It came with 30GB of data and has been fantastic. Best 40 euro spent so far on this trip. 1 Link to comment Share on other sites More sharing options...
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