Adding Cruises to the Ocean Medallion App

[matt.haliburton]

We have 3 cruises booked with Princess next year.  We are able to add 2 of the cruises to the app, but not all 3. Any idea why this is?

Edited September 7, 2022 by matt.haliburton

[Shelly97060]

Are either of the cruises B2B?  Back to back cruises will run together and show as a single cruise. If not B2B the cruise should show up automatically once deposit is made. If it doesn’t you can email askoceanmedallion@carnival.com and ask for assistance.

[PacnGoNow]

23 minutes ago, matt.haliburton said:

We have 3 cruises booked with Princess next year.  We are able to add 2 of the cruises to the app, but not all 3. Any idea why this is?

Yes, it does sometimes take a few days for the App to update.

As @Shelly97060stated, if you have b2b’s involved, check the dates, it will show as one cruise on the same ship.

 

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