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PacnGoNow

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  1. English definitely. Funny: On Costa, it drove us crazyā€¦ ALL the announcements! Once, they made an announcement in Italian and never repeated it in English, so I asked what the announcement was about. They said, ā€œOh, if it was important, they would have announced it in English!ā€ šŸ¤£
  2. It was the Capri MDR, Reserve Collection/Club Class entrance on the right side. No reservations are needed, as @wallyjmentioned.
  3. You may have ordered twice, the App has shown multiple orders for me and disappeared and then reappeared. NP. Anyway, take both sets with you to the port, they can tell you which ones are the correct ones. They will take the extras or just give them to GS once OB. You still go through the green lane! You should have a special green lane, for those whom are double ready! šŸ˜³
  4. Beautiful and very kind. Thank you for such a great ā€œLiveā€! Safe travels home.
  5. Yes you can bring extra bottles of wine, in addition to the 1 bottle per person allowed. It is a corkage fee of $20 per bottle. They will put a sticker on the bottles that youā€™ve paid the corkage fee, and then you may take it to the MDR. Many times they do not charge the corkage fee, if the table is not set up in the terminal when you board. In that case, drink them in your cabin, or pay the corkage fee when you go into the MDR without a sticker. Hereā€™s the paragraph from the website about bring extra wine.
  6. A marker! šŸ¤£ Letā€™s see if the email request works. LMK. Do you have a TA/CVP? They might help?
  7. Only problem with that, for usā€¦ we have long cruises, 51+ days and it is a big difference to pay up front. Luckily, I booked several of our cruises when the old App was available and showed our Elite status. Shorter cruises, not as much of an issue, if you want OBC. JMO
  8. I donā€™t blame you about calling. You can look on the App, click lower right on your profile picture. On that pic is a medallion. It should reflect the right color. Iā€™m elite, so it should be black with a white sea witch. Also, you should see your 50% discount stated on the internet page, where you would purchase it.
  9. Is your loyalty status correct in the App? If not, it will charge you full price, initially. You can get the 50% discount back as OBC, once OB. Or, call your TA/CVP or call in to PCL. Good luck with that call in! Or, send a message to Customer relations to correct. They have a real problem correcting the App. SMH
  10. Not uncommon for them to disappear about 48 hours prior and they may reappear today or tomorrow. Sometimes they show up on the web version of the App. I wouldnā€™t worry about it. You can bring this up with the DRO or hostess at the MDR where you booked on the first evening. Hopefully, they will show it in their system. Have a great cruise!
  11. No, I booked through a TA and used PVP platinum insurance. Booked my flights and hotels independently. Thatā€™s where trip interruption came in to pay via the insurance. Explained very well by @NavyVeteran.
  12. Yes, my platinum insurance covered my hotel 2 nights, meals, uber transportation to hotel and flight change fee. Trip interruption. Good luck to you!
  13. Thatā€™s a Sunday return, so you should not have a traffic problem. But, here are the PCL guidelines.
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