Check in

[RoePost]

Hi cruisers.  I have completed my check in (I thought).  Sailing on November 20 on Horizon.  I even printed my luggage tags.  However still can’t print boarding pass. Also notice it says check in incomplete. I am confused.  Any help. ???  

[Drazil65]

What day does your check in date reference online when you pull website up?  We are leaving on 12/17 and our check in is 16 days prior to that...once the date referenced arrives you are able to actually make your check in appointment online (you will choose a time to arrive on embarkation day) and then can print boarding pass...Your check in date should be listed and it will be 16 or 14 days prior to embarkation day...

Edited October 15, 2022 by Drazil65

[canes20]

Plat or diamond can check in 16 days prior, everyone else 14 days prior

 

[mondello]

2 hours ago, RoePost said:

Hi cruisers.  I have completed my check in (I thought).  Sailing on November 20 on Horizon.  I even printed my luggage tags.  However still can’t print boarding pass. Also notice it says check in incomplete. I am confused.  Any help. ???  

The To Do list in your Cruise Planner will show what day your check-in begins. Cruise on Nov. 20 will have check-in on Nov. 6; 11/4 for Platinum/Diamond/Suites. 12:01am eastern time.

[M. St. Louis]

2 hours ago, canes20 said:

Plat or diamond can check in 16 days prior, everyone else 14 days prior

 

I was wondering what was going on. The app gives me a date 14 days prior, but also has been saying "Check in will be available within 90 days of sail date" for some time now.

[Guest BasicSailor]

If you are checking in on your phone app, you're more than likely are missing the last details. Which your phone won't see the full information needed for final closure. Computers see the full detailed information needed.