Cancelling pre ordered gifts - money back?

[European_CruiseGirl]

Getting ready for our first post covid cruise and feeling excited. At the same time it’s been 4 years since we cruised NCL and well things change.
 

We purchased a bottle of Moet to be in our suite at embarkation day through NCL’s gifts & more some months ago. The cruise is in April. 
 

As we now decided to upgrade to the Free at Sea Plus it doesn’t really make any sense to have the purchased Moet  as we can get a bottle of it free at dinner  any evening or even every evening if we feel like it 😁 If it was another brand which they currently allow a whole bottle at dinner thats fine too. 
 

Just to make sure before we cancel the order that we already made (and paid): can we expect to get a full refund for it or is there something that we should take into consideration? And how long can we expect for the refund to take nowadays before it is processed and shows on the credit card with which it was paid for originally? 
 

I could of course ask the NCL rep when I call them to cancel the Moet but well…Cruise Critic members usually are much more knowleable than the NCL shoreside staff 😅

 

Lovely cruising to you all 🌅

Edited December 12, 2022 by European_CruiseGirl

[zqvol]

Yes, you can expect a full refund, but cancel now so that it can be processed before you board the ship