What IS refunded if someone cancels last minute?

[leisuretraveler223]

We cruised over New Year and one in our party was a last minute cancelation. It wasn't really a big deal because it was a triple at a really good rate, so the two people would have cost about the same.   I know there are some things that are supposedly refunded, but I'm not sure what they are.  Also, does anyone have any experience with the timeframe on the refund?  She was also booked on an excursion and they assured me that since she didn't sail, she would be removed from it and then I would be refunded after we returned home.

 

I'm just wondering if I should be contacting them yet, or is it usually like a 3-4 week thing?

[Ken at the beach]

16 minutes ago, leisuretraveler223 said:

We cruised over New Year and one in our party was a last minute cancelation. It wasn't really a big deal because it was a triple at a really good rate, so the two people would have cost about the same.   I know there are some things that are supposedly refunded, but I'm not sure what they are.  Also, does anyone have any experience with the timeframe on the refund?  She was also booked on an excursion and they assured me that since she didn't sail, she would be removed from it and then I would be refunded after we returned home.

 

I'm just wondering if I should be contacting them yet, or is it usually like a 3-4 week thing?

Port fees and taxes, excursions and pre paid gratuities would be refunded.  If it has been 3 weeks then you should call.