Deposits

[Luvtoeat]

 Are MSC deposits refundable or non-refundable? Never considered cruising with MSC but just had to cancel a free 10 day cruise on Celebrity so I'm not very happy right now.

[HardToPort]

15 minutes ago, Luvtoeat said:

 Are MSC deposits refundable or non-refundable? Never considered cruising with MSC but just had to cancel a free 10 day cruise on Celebrity so I'm not very happy right now.

Hi, Lovetoeat,

 

Google is your friend.

 

https://www.msccruises.ca/terms-conditions

 

Cancellations By Passenger

13.1     Cancellation of the Booking must be requested in writing (registered letter, email or fax) to the Company or via the Passenger’s Sales Agent. All tickets issued and the confirmation invoice must be returned together after the notice of cancellation. 

 

13.2  Save what set forth in clause 13.3 below, to cover the estimated loss incurred by cancellation, the Company will levy cancellation charges in accordance with the following scale:

 

 

CRUISE 4 NIGHTS OR LESSCRUISE 5 TO 14 NIGHTSCRUISE > 15 NIGHTS OR MORE

Bookings starting from 01 January 2022 and Winter 2022 onward

74 - 51 days prior to departureDeposit Non-Refundable89 - 61 days prior to departureDeposit Non-Refundable109 - 61 days prior to departureDeposit Non-Refundable

50- 31 days prior to departure50% Penalty60 - 46 days prior to departure50% Penalty60 - 46 days prior to departure50% Penalty

30 - 16 days prior to departure75% Penalty45 - 16 days until departure75% Penalty45 - 16 days prior to departure75% Penalty

15 - 0 days prior to departure100% Penalty15 - 0 days until departure100% Penalty15 - 0 days until departure100% Penalty

YACHT CLUB 4 NIGHTS OR LESS

YACHT CLUB 5 TO 14 NIGHTSYACHT CLUB 15 NIGHTS OR MORE

Bookings starting from 01 January 2022 and Winter 2022 onward

51 days or longer prior to departureDeposit Non-Refundable61 days or longer prior to departureDeposit Non-Refundable61 days or longer prior to departureDeposit Non-Refundable

50 - 31 days prior to departure50% Penalty60 - 46 days prior to departure50% Penalty60 - 46 days prior to departure50% Penalty

30- 16 days prior to departure75% Penalty45 - 16 days prior to departure75% Penalty46 - 16 days prior to departure75% Penalty

15- 0 days prior to departure100% Penalty15 - 0 days prior to departure100% Penalty15 - 0 days prior to departure100% Penalty

[Luvtoeat]

Thanks for the info but I'm trying to figure out if you cancel before final payment is due most lines refund the deposit. I will call MSC to find out the policy between deposit and final payment.