cbjroms Posted May 15, 2023 #1 Share Posted May 15, 2023 We were recently on Iona and were delighted by an action taken by one of the crew. Best experience on a P&O ship that we have had in 25 years of crusing with the company. We have mentioned this on the onboard feedack form and the post crusie survey. But I am not convinced that such feedabck survives the hierachy of the company. Certainly the post cruise survey seems, to me, to be weak and ineffective. So I would like to bring this crew member's action to the attention of Paul Ludlow. How can I do this? Link to comment Share on other sites More sharing options...
Rare TigerB Posted May 15, 2023 #2 Share Posted May 15, 2023 1 hour ago, cbjroms said: We were recently on Iona and were delighted by an action taken by one of the crew. Best experience on a P&O ship that we have had in 25 years of crusing with the company. We have mentioned this on the onboard feedack form and the post crusie survey. But I am not convinced that such feedabck survives the hierachy of the company. Certainly the post cruise survey seems, to me, to be weak and ineffective. So I would like to bring this crew member's action to the attention of Paul Ludlow. How can I do this? In October I used the following address: paul.ludlow@carnivalukgroup.com I was contacted back very promptly by a lovely lady, who had the following title: Guest Support Representative, Office of Sture Myrmell, President, Carnival UK Office of Paul Ludlow, President, P&O Cruises She used the following email address: executive.correspondence@carnivalukgroup.com So, you could send it to both email addresses Link to comment Share on other sites More sharing options...
cbjroms Posted May 15, 2023 Author #3 Share Posted May 15, 2023 @TigerB - many thanks 1 Link to comment Share on other sites More sharing options...
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