The "feedback" ...

[MisterMatthew]

3 hours ago, jeh10641 said:

Hi, MisterMatthew,

Like you, I ask the crew members with whom I interact where they come from, about their families and most importantly their names. I keep a journal for things like that when I travel so I do not forget.

 

When I last cruised on HAL (Dec. 2021, Rotterdam), I left daily cards. I got responses from crew that I specifically mentioned usually within 24 hours. If the cards are not available any more, that is too bad. I would ask for paper and an envelope and write out the compliments as well as the app. Address the envelope to whomever is head of Guest relations. Make sure you leave your name and cabin number on the note. You could also make up your own cards on your computer and print them out at home before you leave.

 

Jim

Good man.