mackfam Posted July 26, 2023 #1 Share Posted July 26, 2023 When I try to open the app I get a message saying “sorry, can not contact server, please try again”. I originally thought the app was only useable on board but I see that other people are able to view their upcoming cruises on their app. What am I doing wrong? The app is up to date on my iPhone. Link to comment Share on other sites More sharing options...
Rare Ottawa_Cruiser Posted July 26, 2023 #2 Share Posted July 26, 2023 I cruised in April and kept the app on my phone. When we booked a new cruise I was getting the same message. I had to delete the app and re-install, then it worked. Link to comment Share on other sites More sharing options...
mackfam Posted July 26, 2023 Author #3 Share Posted July 26, 2023 2 hours ago, Ottawa_Cruiser said: I had to delete the app and re-install, then it worked. Thanks, I tried that and it’s working now. Do you know if you can view more than one cruise on the app at a time? Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted July 27, 2023 #4 Share Posted July 27, 2023 I have only been able to see one at a time. To see another I have to log out and sign back in with another booking number. To log out, click on profile at the bottom, and then in the upper right is the little tool wheel. Lick on that, and from the drop-down menu, logout. EM 1 Link to comment Share on other sites More sharing options...
mackfam Posted July 27, 2023 Author #5 Share Posted July 27, 2023 Thanks for the help. Link to comment Share on other sites More sharing options...
Rare Ottawa_Cruiser Posted July 27, 2023 #6 Share Posted July 27, 2023 19 hours ago, mackfam said: Do you know if you can view more than one cruise on the app at a time? Just one at a time unfortunately. Link to comment Share on other sites More sharing options...
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