Issues with invoice being provided after October 1 using the simply more system

[jimmcs16]

I recently booked a cruise while onboard the Vista and then transferred to my travel agent.

I received an invoice that is in a little different from previous bookings.

The old invoices would show you early booking info, and bonus discount info and air credit.

You could subtract the discount and air from the booking info and pretty much that is what you would pay per person for the cruise.

The new invoices shows the discount amount, air credit, and additional savings amount. The additional savings amount is what throws me off.

This example is $569, no idea where that came from. Anyway the price per person is off by $30 when you look online for the cruise booked.

I booked two cruises and they both were off by $30. To top off the problems, I requested the Back to Back discount after I completed the second booking

and was told the discount had already been added. I had the first invoice in hand before even booking the second cruise. At a loss. No further replies from Oceania.

 

[LHT28]

I would  discuss this with your TA

They will have all the figures to work out  the prices

JMO

 

[jimmcs16]

I did. Taking a little longer than I anticipated. I am surprised this has not happened to others also.