Rare carlmm Posted February 9 #1 Share Posted February 9 (edited) Yesterday I booked a cruise and paid with my credit card. Fine. Today I want to add some item on the website and I get the message "Bad news - we cannot use this card. Good news -you can add a new one" Had anybody the same problem? How did you resolve this? And, in case anybody at Celebrity read this: This automatic displayed line, is in my opinion an example of worst corporate ignorance and cynicism. Make sure you site works! Edited February 9 by carlmm Link to comment Share on other sites More sharing options...
LandLockedInAZ2 Posted February 9 #2 Share Posted February 9 Can't offer any suggestions other than to call, and I can offer empathy. I've had website issues, as well. I wrote an extensive post back in December about how to get through to Celebrity by phone with the minimal amount of frustration. Maybe it will help: 1 Link to comment Share on other sites More sharing options...
Rare carlmm Posted February 10 Author #3 Share Posted February 10 Thank you @LandLockedInAZ2, for your empathy and the helpful information! 1 Link to comment Share on other sites More sharing options...
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