Website Payment Issues

[carlmm]

Yesterday I booked a cruise and paid with my credit card. Fine.

Today I want to add some item on the website and I get the message "Bad news - we cannot use this card. Good news -you can add a new one"

Had anybody the same problem? How did you resolve this?

 

And, in case anybody at Celebrity read this: This automatic displayed line, is in my opinion an example of worst corporate ignorance and cynicism. Make sure you site works!

Edited February 9 by carlmm

[LandLockedInAZ2]

Can't offer any suggestions other than to call, and I can offer empathy. I've had website issues, as well. 
I wrote an extensive post back in December about how to get through to Celebrity by phone with the minimal amount of frustration. Maybe it will help:

 

[carlmm]

Thank you @LandLockedInAZ2, for your empathy and the helpful information!