Issues with NCL website/app?

[Sherry84]

Is anyone else having issues with the NCL website and the app? This has been going on for a week now. I've be able to get into the app sporadically, but not on the actual website. It's saying my info is not valid even though it's saved on my computer and I've written it down so I know it's correct. 

[GALSews]

Just signed in no problem. Looked at a couple different pages. Again, no problem. Perhaps you should contact NCL. 

You might need to clear the cache on your computer. I am sure that someone will let me/you know if that could work.

I wish you good luck in solving your problem.

[MoCruiseFan]

Clear your cache and cookies.  If you are logging in with your User ID try again with your email address,  NCL had swapped over some accounts to the email login instead of User ID.

[Sherry84]

I will try that, thanks for the help!