Anna1111 Posted May 15 #1 Share Posted May 15 good morning, I'm on board the Vista (May 10 Istanbul-May 21 Rome). Could someone give me the contact information of someone responsible for Oceania? I have had a problem on board and the reception manager does not want to make it easy for me to explain my problem to a responsible superior. They do not face the guest, they send their subordinates. Maybe in Miami or London they don't know this way of treating guests. thanks Link to comment Share on other sites More sharing options...
Rare Harters Posted May 15 #2 Share Posted May 15 If you're not getting satisfaction from the manager at reception, then go to the general manager's office which, as I recall, is also on Deck 5 2 2 Link to comment Share on other sites More sharing options...
urlaub Posted May 22 #3 Share Posted May 22 On 5/15/2024 at 11:54 AM, Anna1111 said: good morning, I'm on board the Vista (May 10 Istanbul-May 21 Rome). Could someone give me the contact information of someone responsible for Oceania? I have had a problem on board and the reception manager does not want to make it easy for me to explain my problem to a responsible superior. They do not face the guest, they send their subordinates. Maybe in Miami or London they don't know this way of treating guests. thanks On 5/15/2024 at 11:54 AM, Anna1111 said: good morning, I'm on board the Vista (May 10 Istanbul-May 21 Rome). Could someone give me the contact information of someone responsible for Oceania? I have had a problem on board and the reception manager does not want to make it easy for me to explain my problem to a responsible superior. They do not face the guest, they send their subordinates. Maybe in Miami or London they don't know this way of treating guests. thanks I had the same problem and also the General Manager was not interested in talking with us. ask maybe GuestRelationoci@oceaniacruises.com Link to comment Share on other sites More sharing options...
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