jame_g Posted June 13 #1 Share Posted June 13 Is anyone else having issues accessing their Virgin Voyages account online or via the App today? I can't get in. The app keeps telling me to try again or send a report and online just spins then sends me back to the login page. Just trying to determine if it's me and my devices or if it's an issue impacting others as well. Link to comment Share on other sites More sharing options...
jame_g Posted June 13 Author #2 Share Posted June 13 Whatever the problem was seems to be resolved now. I'm finally able to get in after waiting an hour. 1 Link to comment Share on other sites More sharing options...
Rare Tyler414 Posted June 13 #3 Share Posted June 13 was happening to me yesterday. All good for me today as well. Link to comment Share on other sites More sharing options...
madmedic Posted June 13 #4 Share Posted June 13 We were unable to get in last night but all good today 🤞. Link to comment Share on other sites More sharing options...
neverendingcruising Posted June 13 #5 Share Posted June 13 Booked last night and it was fine, went to look at shore excursions this morning and just crashed, tonight seems to be fine. I might start another thread, but is it me or is the ability to purchase shore excursions on the website new? Link to comment Share on other sites More sharing options...
babalooo Posted June 14 #6 Share Posted June 14 12 hours ago, neverendingcruising said: Booked last night and it was fine, went to look at shore excursions this morning and just crashed, tonight seems to be fine. I might start another thread, but is it me or is the ability to purchase shore excursions on the website new? It’s not new, you could always purchase but you can’t use OBC for an excursion before getting onto the WiFi. Link to comment Share on other sites More sharing options...
Rare Wildcatllamas Posted June 14 #7 Share Posted June 14 16 hours ago, neverendingcruising said: Booked last night and it was fine, went to look at shore excursions this morning and just crashed, tonight seems to be fine. I might start another thread, but is it me or is the ability to purchase shore excursions on the website new? It is new. I believe that is what a the up and down on the website has been. I makes it a lot easier to do it on the website versus the app. As a TA I was able to do it through our site and it is so easy that way. Glad they finally moved to being able to do it on the website. 1 Link to comment Share on other sites More sharing options...
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