NCteacherlovescruising Posted August 1 Author #51 Share Posted August 1 13 minutes ago, marazul said: You must quote the regulation in your reply. Also, say that their refusal to comply will cause you to complain to the EU commission. I didn't quote it, but did reference it. I can try telling them I will complain to the EU commission. Link to comment Share on other sites More sharing options...
9265359 Posted August 5 #52 Share Posted August 5 (edited) On 8/1/2024 at 6:10 PM, NCteacherlovescruising said: I didn't quote it, but did reference it. I can try telling them I will complain to the EU commission. Perhaps you should point them to their own website! Passenger Rights European Union − Support − American Airlines Anyway, I doubt that you will get much assistance from the EU Commission as they will likely say it is for you take it up with the airline directly. However there are a number of 'no win, no fee' companies that take on these claims and can get the compensation for you (Google is your friend) and they take around 25% of the compensation as a fee, but nothing if they are not - so risk the $100 they offered for a potential 75% of $1,300... Edited August 5 by 9265359 Link to comment Share on other sites More sharing options...
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