Murphey Posted March 29, 2007 #1 Share Posted March 29, 2007 Okay, I went into My Princess and see my next cruise.....then I click on "cruise personalizer". It says "you do not have access to this booking number"? Huh?? Link to comment Share on other sites More sharing options...
TravelnAl Posted March 29, 2007 #2 Share Posted March 29, 2007 I had a problem one time. My TA transposed some letters in the booking number. Also check that you are using the exact name that is used in the booking. Link to comment Share on other sites More sharing options...
sept10dsm Posted March 29, 2007 #3 Share Posted March 29, 2007 Okay, I went into My Princess and see my next cruise.....then I click on "cruise personalizer". It says "you do not have access to this booking number"? Huh?? Could they be updating something? I would check in a little while and if still no access call them. Good Luck. Link to comment Share on other sites More sharing options...
cruiserjanet Posted March 29, 2007 #4 Share Posted March 29, 2007 How close is it to your cruise? I believe Princess shuts down the Cruise Personalizer so many days before your cruise. Someone feel free to correct me but that's what I remember from reading the boards. Link to comment Share on other sites More sharing options...
karena1 Posted March 29, 2007 #5 Share Posted March 29, 2007 We leave next Sat and I can still get into my Cruise Personalizer Link to comment Share on other sites More sharing options...
JLC@SD Posted March 29, 2007 #6 Share Posted March 29, 2007 Okay, I went into My Princess and see my next cruise.....then I click on "cruise personalizer". It says "you do not have access to this booking number"? Huh?? ......I have gotten that message when I entered the wrong number. You can also access your personalizer from the "My Princess" site.....without your booking number. Link to comment Share on other sites More sharing options...
Murphey Posted March 29, 2007 Author #7 Share Posted March 29, 2007 ......I have gotten that message when I entered the wrong number. You can also access your personalizer from the "My Princess" site.....without your booking number. Actually, that is what I was doing. Thru the My Princess site where you just click on it w/o putting in a booking #. Link to comment Share on other sites More sharing options...
hazeleyez3 Posted March 29, 2007 #8 Share Posted March 29, 2007 Actually, that is what I was doing. Thru the My Princess site where you just click on it w/o putting in a booking #. Thats if the site will allow you to add the cruise to My Princess. I had originally booked an Alaskan cruise on the Sun, and then decided to switch it to the Sapphire. "My Princess" still shows the Sun, and according to multiple people at Princess, they can't delete the Sun and add the Sapphire. Link to comment Share on other sites More sharing options...
Murphey Posted March 29, 2007 Author #9 Share Posted March 29, 2007 The cruise is there, where it's supposed to be. Link to comment Share on other sites More sharing options...
20SomethingJeff Posted March 29, 2007 #10 Share Posted March 29, 2007 Murphey, Mine is messed up too. Did you do something to get it fixed? Link to comment Share on other sites More sharing options...
Murphey Posted March 29, 2007 Author #11 Share Posted March 29, 2007 Sorry, I didn't make myself very clear. My cruise shows up on "My Princess", but I can't get into the personalizer from the link....no, I still can't get on. Link to comment Share on other sites More sharing options...
Puzzled Posted March 29, 2007 #12 Share Posted March 29, 2007 I wonder if it is a problem with the voyage - which voyage is it you are trying to get into? Link to comment Share on other sites More sharing options...
Puzzled Posted March 30, 2007 #13 Share Posted March 30, 2007 Actually, this has happened to me in the past as well. I couldn't remember what it was, but the problem turned out to be a mismatch between the name Captain Circle had, and the name I used when I made the booking. Princess requires that you use your legal name (Randall in my case), but my Captain Circle was registered as the familiar, informal Randy. Does this sound like it could be your case as well? Link to comment Share on other sites More sharing options...
20SomethingJeff Posted March 30, 2007 #14 Share Posted March 30, 2007 I will be a first time cruiser with Princess. Would this matter? Link to comment Share on other sites More sharing options...
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