X (RCCL) discrimatory practices

[jaxon41]

Not at all. I would be furious as well. Tuggers (Gail) has mentioned in the past that X's pricing is unfriendly to single travelers. But this seems to go beyond that. Are you using a travel agent?

 

Why aren't your dollars as good as anyone else's?

 

Susan

Wait a minute, I just went back and reread your post. You got a full refund and a future cruise credit. I don't think you can use a future cruise credit for anyone other than the people originally booked; after all, it is a courtesy credit, a way the cruise line apologises for an inconvenience. Your wife was not inconvenienced, hence she is not entitled to the credit. At least that is the way it appears that X is interpreting it. And since they issued the free credit, it seems that they are entitled to interpret it the way that benefits them.

 

agree

[daveco58]

Methinks the cruise lines should, as the airlines do, distinguish between "credits" and "vouchers". For cancelled flights, bumps, etc - I have received both, at different times. Once, I was cancelled on a Business Class ticket, and received a "credit" - which I later used to pay for (almost) two Coach tickets. More often I have gotten a "voucher" which entitled ME to a free flight.

So, if you received a refund, and a voucher good for another cruise, they are right to limit its use to YOU.

If, on the other hand, you received a refund, and credit for X dollars, you should be allowed to use X dollars any way you want, i.e. two in a different category, or 1/2 the cost of a Suite by yourself or partial payment on two cabins with the whole family, or whatever.