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Internet in Cabin on CP?


susanne316

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The Passenger Relations Department is in receipt of your letter regarding your upcoming sailing aboard CARIBBEAN PRINCESS. Thank you for contacting our office and we appreciate the opportunity to respond.

 

We have noted your inquiries pertaining to internet usage while onboard. Shipboard personnel has provided the following information. While you are able to bring your own laptop and access the internet using a wireless LAN card, this is not available in passenger staterooms. This is only accessible in the Main Atrium from decks 5, 6, and 7. Further, please be advised that as per Princess Cruises' company policy, if for any reason the passenger's wireless LAN card does not pick up the network onboard (assuming that the network is available), shipboard personnel are not authorized to make any attempts to make configuration changes to a passenger's laptop. The wireless service is charged at the same price as the Internet Cafe, USD $ .35 per minute. Passengers are able to buy half hour vouchers for USD $10.50 from the Passenger Services Desk on deck 6.

 

Additionally, we need to advise that some internet sites are blocked due to Princess Cruises' security policy. Without knowing the site that you will be connecting to in advance, we are unable to guarantee that you will be able to connect while onboard. As you are wanting to connect to your work email account, please ensure that this is working and available before boarding the vessel. While onboard, they will only provide a "connection" to the internet. The passenger will be responsible for access to internet email.

 

We hope this information is useful to you. Until we have the pleasure of welcoming you aboard CARIBBEAN PRINCESS in September, we send our kind regards.

 

Sincerely,

 

Jennifer Hammond

Passenger Relations Specialist

Customer Relations Department

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Thanks for posting, that's great news

 

When we were on the Caribbean Princess last month I guess it must have been downfor some reason but I'm sure glad to know we can try again on our December sailing.

 

Also, they don't mention that we were not able to download anything or open any files attached to email.

 

Nice letter, typical of their commitment to customer service

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