twnkltoz Posted July 23, 2007 #1 Share Posted July 23, 2007 I thought it would be cool and romantic to have some canapes and champagne delivered to our room the first day of our cruise (19 days!! woot!). So, I called Princess and waited on hold and went through the whole process of ordering them. Then she tells me that they can't actually deliver the order, they have to deliver a card telling us what it is, then we have to place the order with our steward or go to a bar to get it. Stupid!! My co-worker told me that she had that done on RCCL (the way I wanted to do it), but apparently Princess is incapable. Link to comment Share on other sites More sharing options...
Dena Posted July 23, 2007 #2 Share Posted July 23, 2007 I thought it would be cool and romantic to have some canapes and champagne delivered to our room the first day of our cruise (19 days!! woot!). So, I called Princess and waited on hold and went through the whole process of ordering them. Then she tells me that they can't actually deliver the order, they have to deliver a card telling us what it is, then we have to place the order with our steward or go to a bar to get it. Stupid!! My co-worker told me that she had that done on RCCL (the way I wanted to do it), but apparently Princess is incapable. Try this. Don't pre-order. Use one of the house phones to discretely call in your order for a time when you'll both be in the cabin. Or maybe you can do this from your cabin phone while DH is in the shower and he won't hear you. Link to comment Share on other sites More sharing options...
spongerob Posted July 23, 2007 #3 Share Posted July 23, 2007 It might sound stupid to you, but there are some good reasons it is done this way. First, the card just signifies to your steward that the order has been placed. Second, if you are running late, you don't want canapes drying out and possibly spoiling in your cabin. Also, I would guess that liquor orders cannot be delivered until the passengers' ages are verified. Just a hunch, there. Hopefully you can still make this work out and sorry for your frustration. Link to comment Share on other sites More sharing options...
Luvs2trvl Posted July 23, 2007 #4 Share Posted July 23, 2007 I was just about to ask if anyone had success preordering champange and food. We had a disaster with Carnival, but wanted to pre-order for our day of embarkation. Link to comment Share on other sites More sharing options...
M&MCruisin Posted July 23, 2007 #5 Share Posted July 23, 2007 I thought it would be cool and romantic to have some canapes and champagne delivered to our room the first day of our cruise (19 days!! woot!). So, I called Princess and waited on hold and went through the whole process of ordering them. Then she tells me that they can't actually deliver the order, they have to deliver a card telling us what it is, then we have to place the order with our steward or go to a bar to get it. Stupid!! My co-worker told me that she had that done on RCCL (the way I wanted to do it), but apparently Princess is incapable. Actually they are not incapabale. You stated you could do it by placing the order through the room steward. It can be done, just not how you want it. Try excusing yourself from the room and placing the order and it can still be a surprise. Also, try going to princess website and look at the gift order form...you could send yourself a nice welcome gift and it still be a surprise and special. This close to the cruise, you may have to fax in the order and Im not sure if you get to decide when to have it delivered. Good Luck! UPDATE: Here is the link to the gifts you can send...Culinary and Cellar links are for you. The order form link is at the top of the pages and Canapes are on there. http://www.princess.com/onboard/services/gifts/index.html actually, I just read that it says gift card in fine print, so this may not work for you either. Keep thinking.. Link to comment Share on other sites More sharing options...
twnkltoz Posted July 23, 2007 Author #6 Share Posted July 23, 2007 Thanks M&M, but that still won't accomplish what I wanted to do, which was to have it show up unannounced. I might be able to do it when I get there by excusing myself and calling from a house phone, but that will be tricky. This just would have been a lot easier! Link to comment Share on other sites More sharing options...
M&MCruisin Posted July 23, 2007 #7 Share Posted July 23, 2007 Yeh...I just saw in fine print..."gift card". Bummer. Thought that might work. Hope you find time to get away Link to comment Share on other sites More sharing options...
Luvs2trvl Posted July 23, 2007 #8 Share Posted July 23, 2007 I just talked to Princess and she said that the gift card is for the spa, casino, etc and that the champagne would be delivered to the dining room unless otherwise indicated. The canapes would be in the room upon arrival. I'm going to think about this - because I really want it in the room when we get there. Link to comment Share on other sites More sharing options...
live4vacation Posted July 23, 2007 #9 Share Posted July 23, 2007 Luvs2trvl, On our Caribbean Princess cruise in April I ordered the guacamole, chips & salsa using the order form on the Princess website. I put a note on the order form "please deliver on day of arrival" and faxed it to Princess. It was delivered the day we arrived with no problems at all. Although, if you do order in advance they charge your credit card the day you fax your order--if it is a surprise you may want to wait until your sailing is closer. When my parents went on their cruise we sent them champagne & chocolate covered strawberries but did not specify a delivery date so they did receive a card stating what the gift was and to call to get it delivered. Hope this info is helpful and good luck with your surprise.:) Link to comment Share on other sites More sharing options...
MortgageChick Posted July 23, 2007 #10 Share Posted July 23, 2007 I pre ordered liquor on our Crown Princess Cruise and ended up with a card in my stateroom. We tried for the first 2 days to have it delivered, but they were too busy. Don't tell me my bottle of Rum would have dried out. I thought it was ridiculous. Any other time i have ordered liqour or a bar set up it has been there when we boarded. Link to comment Share on other sites More sharing options...
twnkltoz Posted July 23, 2007 Author #11 Share Posted July 23, 2007 Hm, maybe I'll try the faxing route! Thanks! Link to comment Share on other sites More sharing options...
live4vacation Posted July 23, 2007 #12 Share Posted July 23, 2007 twnkltoz, Good luck with the fax & sorry for my previous post--I addressed the wrong poster :o Link to comment Share on other sites More sharing options...
spongerob Posted July 23, 2007 #13 Share Posted July 23, 2007 Don't tell me my bottle of Rum would have dried out. If you are referring to my earlier answer, read what I said. I didn't make a "ridiculous" statement. Who wants a plate of soggy and warm shrimp waiting in their cabin? Yummm...:p Policies concerning alcohol have changed, on most lines, and seem to get a little tighter after each high school spring break season. Blame the cruise lines, yes, that makes sense. :rolleyes: The OP got her information from a friend, so there's no telling how current it might have been. Now, if she really wants to surprise her husband, I can make a few suggestions. :D Link to comment Share on other sites More sharing options...
dog Posted July 23, 2007 #14 Share Posted July 23, 2007 Maybe things have changed, but on the last 3 Princess ships I was on in the last 3 years, I called in my order a couple of weeks before we sailed...wine, flowers and canapes and told them exactly when I wanted them delivered to the room and it happened without me having to chase them down. Link to comment Share on other sites More sharing options...
bhopal21 Posted July 23, 2007 #15 Share Posted July 23, 2007 It might sound stupid to you, but there are some good reasons it is done this way. First, the card just signifies to your steward that the order has been placed. Second, if you are running late, you don't want canapes drying out and possibly spoiling in your cabin. Also, I would guess that liquor orders cannot be delivered until the passengers' ages are verified. Just a hunch, there. Hopefully you can still make this work out and sorry for your frustration. I agree with Rob's statement. We were to have a sailaway party on our balcony and I was a little put out to find the cards in our room upon arrival; but I simply handed them to the steward and the food (and drinks) were there before we could get unpacked. Later I decided that it would not have been pleasant had our food been sitting in the cabin for an our or two awaiting our arrival. Mike:) Link to comment Share on other sites More sharing options...
Casshew Posted July 23, 2007 #16 Share Posted July 23, 2007 Our chocolate covered strawberries were waiting in the cabin when we boarded the Golden. Link to comment Share on other sites More sharing options...
billet Posted July 23, 2007 #17 Share Posted July 23, 2007 I had chocolate covered strawberries waiting for me on arrival. I unpacked as I ate them and then thanked the steward. He was suprised since they were meant to be for the room next door - oh well! Link to comment Share on other sites More sharing options...
Cindy Posted July 23, 2007 #18 Share Posted July 23, 2007 We sailed with friends from past cruises on the Grand last March, and we planned a little sailaway party on one of the balconies. We must all think alike, because we all thought to surprise the rest of the group with chocolate covered strawberries, cheese and crackers, and fruit. You've never seen so much food for 8 people in your life! We all got the cards notifying us of the gift. At first there was some confusion. Everybody thought the orders were messed up as we had all ordered for others but not ourselves. Once we figured out what we'd done we had a good laugh...and a LOT of fruit!:D Link to comment Share on other sites More sharing options...
LonghornKJK Posted July 24, 2007 #19 Share Posted July 24, 2007 One of the perks our TA offered was canapes in our room upon arrival. They were there when we arrived on the Dawn Princess and they were good but I did feel that they had been sitting there a little while. I'd rather have them freshly made. Link to comment Share on other sites More sharing options...
Princess Chatterer Posted July 24, 2007 #20 Share Posted July 24, 2007 In olden days my T.A. would send wine and it would be there when we arrived. Nowadays it's the card on the desk. That's OK because you can order the wine you like using the card even though the card may specify a different type of wine. Link to comment Share on other sites More sharing options...
sungirl Posted July 24, 2007 #21 Share Posted July 24, 2007 In May 2006 on the Golden, I ordered champagne for my cabin and friends cabin and it was chilling in our rooms when we arrived. I did this over the phone, as I waited long to do it via fax. It was nice to have a little champagne sail away on our balconies. Link to comment Share on other sites More sharing options...
pinksuit Posted July 24, 2007 #22 Share Posted July 24, 2007 I thought it would be cool and romantic to have some canapes and champagne delivered to our room the first day of our cruise (19 days!! woot!). So, I called Princess and waited on hold and went through the whole process of ordering them. Then she tells me that they can't actually deliver the order, they have to deliver a card telling us what it is, then we have to place the order with our steward or go to a bar to get it. Stupid!! My co-worker told me that she had that done on RCCL (the way I wanted to do it), but apparently Princess is incapable. Perhaps, you should call again and speak with a more experience person. I ordered several canapes, flowers, fruit and cheese trays last year for some of my travel-mates and I had no problem whatsoever. Everyone was so delighted. They were delivered as requested! I do think that you were misinformed. PinkSuit Link to comment Share on other sites More sharing options...
vickie_bernie Posted July 24, 2007 #23 Share Posted July 24, 2007 i've ordered things and requested for departure day and they have always been in our room on arrival or shortly thereafter. Also during our last cruise i was so happy my husband agreed to go after me nagging him I wanted to do something special so I planned little surprises for everyday of the cruise. Every morning I had a card for him.... usually cute, funny and even some that played music just to show him how much I appreciated him. And then I had little gifts for him everyday too. Little things that you would maybe put in a Christmas stocking. A golf magazine, soaps, golf balls, massage oil. he still talks about it. Just an idea. Link to comment Share on other sites More sharing options...
kobecat Posted July 24, 2007 #24 Share Posted July 24, 2007 My partner organised flowers and Moet as a surprise for me embarkation day in Sydney on the Sapphire (it was my birthday). When we got to our cabin, there they were - the Moet in a beautiful silver ice bucket with two "congratulations" flutes and a beautiful arrangement of flowers. They were definitely not stupid! Link to comment Share on other sites More sharing options...
Seal Posted July 24, 2007 #25 Share Posted July 24, 2007 Just call room service and tell them what you want and when--very simple--we had champagne and canapes waiting for us when we returned from an excursion--all you need to do is to tell them what time and what day--I was concerned about these items sitting out in our room--no problem it was delivered on time--maybe 5-10 minutes before we returned to the ship Nancy:D Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.