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Customer Loyalty Portion of RCI Web Site Down


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I have a very pleasant phone call with a Crown & Anchor Society representative today. I needed to cancel one cruise and move the deposit to another cruise which she did easily. She also entered my DW's info where I had not been able to do so on line.

 

She told me that they had received an email today that the entire Customer Loyalty portion of RCI's web site would be down for 7 to 10 days starting today. At the time she told me this I was logged in to "Mr Cruises" and when I told her this she said that a few people would be able to get in but most should not.

 

Apparently they are working on some long needed fixes.

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