cruisechickee Posted January 25, 2008 #1 Share Posted January 25, 2008 Can anyone tell me what documents are needed after payment of cruise. I have booked thru internet agency and have not received anything. After enquiring by email with no response, I called agency and they told me their computer was down. Any help would be appreciated. First time cruiser. Cruising from Auckland to Sydney April 2, 2008. Link to comment Share on other sites More sharing options...
jannandjohn Posted January 25, 2008 #2 Share Posted January 25, 2008 Can anyone tell me what documents are needed after payment of cruise. I have booked thru internet agency and have not received anything. After enquiring by email with no response, I called agency and they told me their computer was down. Any help would be appreciated.First time cruiser. Cruising from Auckland to Sydney April 2, 2008. you should receive e-doc tickets by email...about 1 mth before your cruise. print them out.... and your bag tags..print them on a stiffer board paper and coat in sticky tape to keep stronger. Have you filled in your online immigration yet?? __________________ Link to comment Share on other sites More sharing options...
cruisechickee Posted January 25, 2008 Author #3 Share Posted January 25, 2008 you should receive e-doc tickets by email...about 1 mth before your cruise.print them out.... and your bag tags..print them on a stiffer board paper and coat in sticky tape to keep stronger. Have you filled in your online immigration yet?? __________________ Really appreciate your help. I am not aware of the online immigration. Is that done through Princess.com or my internet travel agent? :rolleyes: Link to comment Share on other sites More sharing options...
cruisechickee Posted January 25, 2008 Author #4 Share Posted January 25, 2008 you should receive e-doc tickets by email...about 1 mth before your cruise.print them out.... and your bag tags..print them on a stiffer board paper and coat in sticky tape to keep stronger. Have you filled in your online immigration yet?? __________________ Really appreciate your help. Not aware of online immigration. Is that done thru Princess.com or my internet travel agency? Link to comment Share on other sites More sharing options...
jannandjohn Posted January 25, 2008 #5 Share Posted January 25, 2008 Really appreciate your help. I am not aware of the online immigration. Is that done through Princess.com or my internet travel agent? :rolleyes: you have to go to princess.com...then the cruise personaliser...https://book.princess.com/cruisepersonalizer/itinerary.page ....and so on ..you need your booking no...you have to fill in passport details address etc .. you can also print your Travel Summary and Boarding Pass, providing your agent has paid them by now!! it must be done at least 2 weeks before you cruise..but asap is better in case there is a problem Link to comment Share on other sites More sharing options...
cruisechickee Posted January 25, 2008 Author #6 Share Posted January 25, 2008 you have to go to princess.com...then the cruise personaliser...https://book.princess.com/cruisepersonalizer/itinerary.page ....and so on ..you need your booking no...you have to fill in passport details address etc ..it must be done at least 2 weeks before you cruise..but asap is better in case there is a problem Oh that is a great help, thank you jannandjohn :) Link to comment Share on other sites More sharing options...
jannandjohn Posted January 25, 2008 #7 Share Posted January 25, 2008 Oh that is a great help, thank you jannandjohn :) you are welcome..I have been seeing your threads about this everywhere..glad I tracked you down!!;) it can be daunting, but the cruise personaliser will really help you. Link to comment Share on other sites More sharing options...
DetroitMark Posted January 25, 2008 #8 Share Posted January 25, 2008 I read in one of the other threads that out-out-US websites don't have access to Cruise Personalizer. Hopefully that's not correct but that would explain not being able to see things like the document downloads and stuff. Link to comment Share on other sites More sharing options...
cruisechickee Posted January 25, 2008 Author #9 Share Posted January 25, 2008 you are welcome..I have been seeing your threads about this everywhere..glad I tracked you down!!;) it can be daunting, but the cruise personaliser will really help you. I'm glad you tracked me down too. I have completed the immigration etc on princess.com and everything is on there. This is great. Wish the travel agent had given me some information when I spoke to them. Just a small hiccup but I tried to put my aussie address in and it will only accept a us zip code etc, so I put my TA's zip etc. Hope this will be ok? :cool: Link to comment Share on other sites More sharing options...
snowman Posted January 25, 2008 #10 Share Posted January 25, 2008 It was my assumption that you get bag tags and shore excursion in snail mail. Is this wrong? Link to comment Share on other sites More sharing options...
dpomes Posted January 25, 2008 #11 Share Posted January 25, 2008 It was my assumption that you get bag tags and shore excursion in snail mail. Is this wrong? you are correct. I just received mine for our March cruise. :D However, I think if you print the luggage tags through the website that they will not mail any to you. I would rather use the ones they send in the mail. Link to comment Share on other sites More sharing options...
ladypalmtree Posted January 25, 2008 #12 Share Posted January 25, 2008 Hi Dawn....we cruise in fifty something day...wa hoo...all our stuff is printed out and waiting on the bar....Is it too soon to start packing? lol:D Laurie Link to comment Share on other sites More sharing options...
dpomes Posted January 25, 2008 #13 Share Posted January 25, 2008 Hi Dawn....we cruise in fifty something day...wa hoo...all our stuff is printed out and waiting on the bar....Is it too soon to start packing? lol:D Laurie 57 days, but who's counting? :D Link to comment Share on other sites More sharing options...
jannandjohn Posted January 25, 2008 #14 Share Posted January 25, 2008 I'm glad you tracked me down too. I have completed the immigration etc on princess.com and everything is on there. This is great. Wish the travel agent had given me some information when I spoke to them. Just a small hiccup but I tried to put my aussie address in and it will only accept a us zip code etc, so I put my TA's zip etc. Hope this will be ok? :cool: They will only send e docs if you are in Australia, our last 3 cruises( all on USA SHIPS) were all E DOCS. including TAGS, TICKETS, IMMIGRATION FORMS etc.... but really it will be the same stuff that you can print out yourself from the Princess site....((not sure about the bag tags with Princess, just had a look at my stuff and no tags?..I need to check that for myself:eek: )) BUT..YOU should be able to put your own adress in it??(it is your immigration stuff after all, not your TA'S)... I am an Aussie too, and I can. I truly think you need to have another look and edit your details. Maybe you didn't put your country in, and it thinks you are in the USA.(.the default country.) here's my email addy if you need to ask more questions in our time zone jannandjohn@ozemail.com.au Link to comment Share on other sites More sharing options...
cruisechickee Posted January 25, 2008 Author #15 Share Posted January 25, 2008 They will only send e docs if you are in Australia, our last 3 cruises( all on USA SHIPS) were all E DOCS. including TAGS, TICKETS, IMMIGRATION FORMS etc.... but really it will be the same stuff that you can print out yourself from the Princess site....((not sure about the bag tags with Princess, just had a look at my stuff and no tags?..I need to check that for myself:eek: )) BUT..YOU should be able to put your own adress in it??(it is your immigration stuff after all, not your TA'S)... I am an Aussie too, and I can. I truly think you need to have another look and edit your details. Maybe you didn't put your country in, and it thinks you are in the USA.(.the default country.) here's my email addy if you need to ask more questions in our time zone jannandjohn@ozemail.com.au I tried several times to put my country in, but it appears it wont let me. But I will try again and see what happens, thanks a lot for your help. :) Link to comment Share on other sites More sharing options...
jannandjohn Posted January 25, 2008 #16 Share Posted January 25, 2008 They will onlysend e docs if you are in Australia, Before you ALL yell at me.. I didn't mean to put the word "only":o I know they send them other places too... I should have just said "one of the reasons they will send e docs is BECAUSE you are in OZ" Link to comment Share on other sites More sharing options...
jannandjohn Posted January 25, 2008 #17 Share Posted January 25, 2008 I tried several times to put my country in, but it appears it wont let me. But I will try again and see what happens, thanks a lot for your help. :) This is what you should be viewing on the princess personalizer.. so you should be able to put in YOUR ADDRESS(in fact you have to) are you doing THE DROP DOWN BOXES. if so. that's CORRECT..... OR TRYING TO TYPE IT IN.....WRONG maybe you were born somewhere else eg USA ?? AND IT THINKS YOU ARE STILL THERE?? ---------------------------------------------------------- PASSENGER IMMIGRATION FORM The following form contains information required before boarding the ship. PASSENGER IMMIGRATION FORM STATUS This immigration information is required for each passenger. Below is the Passenger Immigration Form for XXXXXXXXX To complete this form, you will need to provide the following information: Contact information including your address, phone and email. Name, address and phone numbers of an emergency contact not traveling with you. Passport number and issuing information. Credit card information to establish a shipboard account. DOCUMENTATION OF PERSONAL DETAILS The U.S. and foreign governments require that your name appear exactly as it is on your passport. * Indicates required information. Title XX. First Name XXX Middle Name XX Last Name XX Suffix XX Date of Birth XX Country of Birth - Select One -Australia Gender Female Address 1 Address 2 Address 3 City State/Province Choose One Australian Capital Territory New South Wales Northern Territories Queensland South Australia Tasmania Victoria Western Australia Zip/Postal Code Country - Select One -Australia Home Phone Cell Phone Email Address Citizenship - Select One - Country -Select One- etc etc Link to comment Share on other sites More sharing options...
bubbadog Posted January 26, 2008 #18 Share Posted January 26, 2008 you will get e-docs online,print these out,you will get a separate package in normal mail,this will contain some info and your luggage tags,and after that you need a drivers licence,and passport or birth certificare,then just show up at pier for boarding,have a great cruise:));) Link to comment Share on other sites More sharing options...
jannandjohn Posted January 26, 2008 #19 Share Posted January 26, 2008 after that you need a drivers licence,and passport or birth certificate,then just show up at pier for boarding,have a great cruise:));) Sorry, bubbadog ...but a PASSPORT is the one that Aussies need to go to OR from New Zealand Link to comment Share on other sites More sharing options...
jannandjohn Posted January 26, 2008 #20 Share Posted January 26, 2008 Just found this funny thread, it reminds us all what to do or not do..you do need your sound on, and it takes a little bit to load. http://boards.cruisecritic.com/showthread.php?t=701060 Link to comment Share on other sites More sharing options...
cruisechickee Posted January 26, 2008 Author #21 Share Posted January 26, 2008 Thanks JannandJohn and all that responded. Yes I was finally able to input my correct details on the immigration form, but I had to go past the address details, to the country and change that first to Australia before it would allow me to input address details above. :D Link to comment Share on other sites More sharing options...
jannandjohn Posted January 26, 2008 #22 Share Posted January 26, 2008 Thanks JannandJohn and all that responded. Yes I was finally able to input my correct details on the immigration form, but I had to go past the address details, to the country and change that first to Australia before it would allow me to input address details above. :D I thought that might be the case.. glad you made it. Link to comment Share on other sites More sharing options...
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