nuthut Posted February 23, 2008 #1 Share Posted February 23, 2008 Based on the great info found here I requested a reservation from Island wings for a flightseeing tour over the fjords. I got back the auto email at once but not heard anything else for two days. Is that normal or maybe someone is on vacation or something? Link to comment Share on other sites More sharing options...
silverjoe Posted February 23, 2008 #2 Share Posted February 23, 2008 Hi: I have booked a flightseeing tour with Island Wings for July. They didn't always respond as quick as I would like, but after talking to Shona from the office, it seems that it is deep winter up there, and they are not always in the office. Be persistant and you will get your reservation done. Try calling there on the 800 number that is on their website. I have connected with them several times that way, and when I left a message, they called me back. From everything said on these boards, their flights have been the highlight of their Alaska trip, and I am very much looking forward to being awed by the beauty of Alaska. I hope this helps. Joe Link to comment Share on other sites More sharing options...
vbmom87 Posted February 23, 2008 #3 Share Posted February 23, 2008 Earlier this year I was communicating with them via email and they were very prompt. This past week I didn't hear so I called and we handled everything by phone. So, give a call if you don't hear. Link to comment Share on other sites More sharing options...
In-the-Glade Posted February 23, 2008 #4 Share Posted February 23, 2008 I talked to Shona this week and she said that they get about 100 emails a day and it takes time to handle them all. A phone call is the way to cut through the line. :) Link to comment Share on other sites More sharing options...
bay44b Posted February 23, 2008 #5 Share Posted February 23, 2008 Based on the great info found here I requested a reservation from Island wings for a flightseeing tour over the fjords. I got back the auto email at once but not heard anything else for two days. Is that normal or maybe someone is on vacation or something? I booked online (cruise is 3rd week in May), and re-sent the info a week later. Got a reply and confirmation back that day. Looks like they're already getting busy! Barry Link to comment Share on other sites More sharing options...
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