Canceling Shore Excursions before you board.

[magandanae]

DH and I decided to cancel an excursion we had booked for Grand Turk a week ago becuase we just weren't excited for it and think there is something better awaiting us. Anyways my question is will Carnival apply that as an OBC or will the refund my debit card I used to book it with. For anyone that has booked one and canceled before please let me know! Thanks again you guys are the best! ;)

[old sole]

They will credit your CC, and are usually quite prompt. If you can check activity on your CC online you should be able to see it. It seems to me it was within a week the last time I did it.

[magandanae]

They will credit your CC, and are usually quite prompt. If you can check activity on your CC online you should be able to see it. It seems to me it was within a week the last time I did it.

 

That's what I figured but thought I'd ask. Now what to do in Grand Turk...... Thanks for your prompt response!

[Beachgirl6479]

We canceled an excursion before we left for our last cruise. They credited the money back to my credit card, and I think it only took about four or five days. It was really quick.

[trock]

Can I cancel an online shore excursion order?You may cancel all or part of a shore excursion order online at any time prior to the cut-off date. Simply click “Edit/Modify My Shore Excursion Orders” at the bottom of the itinerary box on the My Reservation page. You will be automatically issued a full refund to the credit card that was used to pay for the shore -excursion order. Please allow 7-10 business days for the credit to post to your account. No changes can made within the cut-off window. If you need to make changes after the cut-off date, you must wait until sailing and see the Shore Excursion Manager onboard. In the event of a cruise booking cancellation within the cut-off window, a full refund will be automatically posted to the credit card used to pay for the order.

If the designated contact person on a shore excursion order cancels their cruise booking and the remaining guests who are sailing would like to retain the shore excursion order, a new contact person needs to be assigned. If a designated contact person cancels and does not reassign the responsibility, the associated shore excursion orders will be automatically canceled and payment will be refunded.

Once you are onboard the ship, your cancellations are subject to a 25% cancellation charge. However, all shore excursion orders are non-refundable within 24 hours of arrival in port. A refund, less any applicable cancellation charges, will be applied to the designated contact person’s sail and sign account. Carnival will only offer shipboard credit for shore excursion order refunds. Please note; any credit not utilized by the end of your cruise will be refunded via check to the order’s designated contact person on the morning of debarkation.

 

http://www.carnival.com/CMS/Shore_Excursions_FAQs/Shore_Ex_FAQ_Landing.aspx

[magandanae]

Can I cancel an online shore excursion order?You may cancel all or part of a shore excursion order online at any time prior to the cut-off date. Simply click “Edit/Modify My Shore Excursion Orders” at the bottom of the itinerary box on the My Reservation page. You will be automatically issued a full refund to the credit card that was used to pay for the shore -excursion order. Please allow 7-10 business days for the credit to post to your account. No changes can made within the cut-off window. If you need to make changes after the cut-off date, you must wait until sailing and see the Shore Excursion Manager onboard. In the event of a cruise booking cancellation within the cut-off window, a full refund will be automatically posted to the credit card used to pay for the order.

If the designated contact person on a shore excursion order cancels their cruise booking and the remaining guests who are sailing would like to retain the shore excursion order, a new contact person needs to be assigned. If a designated contact person cancels and does not reassign the responsibility, the associated shore excursion orders will be automatically canceled and payment will be refunded.

Once you are onboard the ship, your cancellations are subject to a 25% cancellation charge. However, all shore excursion orders are non-refundable within 24 hours of arrival in port. A refund, less any applicable cancellation charges, will be applied to the designated contact person’s sail and sign account. Carnival will only offer shipboard credit for shore excursion order refunds. Please note; any credit not utilized by the end of your cruise will be refunded via check to the order’s designated contact person on the morning of debarkation.

 

http://www.carnival.com/CMS/Shore_Excursions_FAQs/Shore_Ex_FAQ_Landing.aspx

 

Awesome! Thanks for the info. See I am the type of person that can figure out how to do something w/o asking questions but then after I've done it I think Oh Uh what now???? Should have known to look @ the carnival website it's just I am almost always logged in on CC anymore:eek: DH is wondering when he will have his wife back!

[trock]

Awesome! Thanks for the info. See I am the type of person that can figure out how to do something w/o asking questions but then after I've done it I think Oh Uh what now???? Should have known to look @ the carnival website it's just I am almost always logged in on CC anymore:eek: DH is wondering when he will have his wife back!

 

 

 

ME Too.. I learned alot from CC!!!

[no sinking]

Why would you book a shore excursion before departure? Do they give you a cheaper rate? as I was told that excursions very rarely have a sell out, if they get full they order another boat or whatever they need to offer it to the remaining people? I'm not sure thats why I'm asking.

 

Thanks.

[patman2761]

Booking an excursion in advance is cheaper . The prices are anywhere between $5.00 to $7.00 per person cheaper than buying on board.

We had an excursion in Nassau which was a beach break with a swim with stingrays. Well, the day before in Half Moon cay we were burnt and wished we would of booked a city tour instead of another one out in the sun. An hour before the excursion we were gonna eat the tickets when we bought the Pirate tour excursion tickets. Carnival said "no problem." They FULLY refunded the ticket price and said it was no problem.:)

[magandanae]

Why would you book a shore excursion before departure? Do they give you a cheaper rate? as I was told that excursions very rarely have a sell out, if they get full they order another boat or whatever they need to offer it to the remaining people? I'm not sure thats why I'm asking.

 

Thanks.

 

I am a planner.... I plan plan plan everything. Down till my Children's birthday partys 1 year in advance. I like knowing what we are going to do and pay for them in advance. That was all the cash I am walking with on board is fun money not reserved for anything special. However, I totally get people who don't plan. This is OCD for me though!:D

[Chigirlcruzin]

Why would you book a shore excursion before departure? Do they give you a cheaper rate? as I was told that excursions very rarely have a sell out, if they get full they order another boat or whatever they need to offer it to the remaining people? I'm not sure thats why I'm asking.

 

Thanks.

 

Not only is it a little cheaper, but you can spread the costs out instead of having it as a lump sum on your Sail & Sign. For my upcoming B2B, I'm doing something once a month - book an excursion, book the hotel, prepay tips, etc.