CVC in NJ

[flamomo]

I found this in MSN:

 

Most travel agents are well-trained, competent professionals who work hard for you.

But there are exceptions to every rule. Take Kathleen Rossano of East Brunswick, N.J., who was recently sentenced to a 10-year prison term for stealing more than $75,000 from her travel agency. Prosecutors had charged her with offering luxury vacations to her friends, taking cash payments, billing the expenses to her agency’s credit card and then pocketing the money.

It was the fourth time she’d been convicted of taking money from former employers.

A month later, her former agency, Cruise Value Center, collapsed without paying the cruise lines what they were owed and leaving customers in the lurch. One of the clients recently contacted me in a panic after her cruise line demanded an additional payment of $2,544 for her vacation because the cruise line had been stiffed by the agency.

While the odds of running across another Rossano are remote, they still exist. The Federal Trade Commission recorded 14,903 complaints in the travel and timeshare category in 2007 — nearly twice as many as a year before.

[G'ma]

As a retired travel agent/counselor (32 years), my advice is to research your agent like you would research your family physician, surgeon or any other medical professional.

 

You certainly will be turning over more money to an agent/agency than you will with your doctor.

 

It's a shame about CVC.....however, there are many agents and agencies out there and online that have no clue what they are doing and are accountable to no one.

 

KNOW who you are spending your vacation $$$$ with.

[Cruzman]

Sometime it can be difficult to find information about specific agencies. We are not even allowed to discuss it on this board for example.