MIAMIMEDIA Posted March 5, 2009 #1 Share Posted March 5, 2009 Has anyone used Island Marketing Ltd. in Cozumel? Are they reliable? Would you use them again? Did you experience the island tour? Was it comprehensive? Details please :) Link to comment Share on other sites More sharing options...
okgirl Posted March 5, 2009 #2 Share Posted March 5, 2009 I use them to book the Nachi-Cocom Beach Club every time I'm in Coz. They are very reliable, so I assume their other tour options are also very satisfactory. They are very prompt with their email confirmations and I've never had any problems or concerns with the credit card deposits that I've had to give them. Link to comment Share on other sites More sharing options...
QLUVS2CRUZ Posted March 5, 2009 #3 Share Posted March 5, 2009 We are using them for an upcoming excursion in St.Thomas based on recommendations from people on Cruise Critic...so hopefully they are very reliable!! Like the pp said, we have had great communication with them...very prompt and the deposit amount was not high. Also they claim to give you back the deposit and not charge you if the ship misses port or they can't do the excursion based on weather. Link to comment Share on other sites More sharing options...
Rare printingchick Posted March 5, 2009 #4 Share Posted March 5, 2009 I've used them in Grand Cayman and have no complaints. On our last cruise, our Island Marketing tour was canceled due to weather. My deposit was quickly refunded to my credit card after my return home. Link to comment Share on other sites More sharing options...
Grayce Posted March 5, 2009 #5 Share Posted March 5, 2009 I used them to book Nachi Cocom twice. The first time they had to cancel my booking because a hurricane had damaged the beach and they were not yet re-opened. They promptly refunded the deposit to my CC. The second time we used them everything worked out fine. The beach and services were exactly as promised. I wouldn't hesitate to use them again. Link to comment Share on other sites More sharing options...
MamaParrotHead Posted March 5, 2009 #6 Share Posted March 5, 2009 We did the island tour with Island Marketing...we LOVED our driver, Pedro (request Pedro with Yaxkin if you end up booking the tour). He was on time, courteous, acommodating, couldn't have asked for more. The Tequila tasting at 9:00 a.m was a bit much, LOL, but that was our choice, LOL. Also used them in Grand Cayman without incident. I'd recommend them without hesitation. Link to comment Share on other sites More sharing options...
ma_in_ak Posted March 6, 2009 #7 Share Posted March 6, 2009 I used them to book excursions on Grand Cayman and Jamaica 2 years ago and then ended up cancelleing the cruise. They gave me a credit for my deposit. I just contacted them about using the credit for my upcoming cruise and they are still honoring it 2 years later. They seem pretty respectable. Link to comment Share on other sites More sharing options...
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