Shore Excursion Refund Policy

[pacheco18]

We are thinking of booking one NCL shore excursion for a cruise that is about 11 months out. The shore excursion is one that sells out and I imagine the price could go up between now and the sailing. All our other excursions will be private (and no one asks for upfront money). This NCL excursion has no private equivalent.

 

What is NCL's refund policy if we change our minds?

[CruisnGram]

First, you won't be charged for the NCL excursion when you book it, so you really aren't talking about a refund if you change your mind. Excursions are charged to your onboard account.

 

Their cancellation policy is fairly liberal in my opinion. You have up until 48 hours prior to reaching the port your excursion is scheduled for to cancel with no penalty.

 

So, from what you describe, I'd highly suggest you book the excursion now. That way, you are assured of your reservation (since it's a popular excursion and no equal exists privately). It will be locked in and you have plenty of time to cancel should you change your mind. Just FYI, shore excursions usually do not fluctuate in price like cruises do. The price will/should remain the same from the time it becomes available until the time it is sold out, or if not sold out, up until the time it takes place. Not like cruise fares which can fluctuate greatly depending on demand.

 

CG

[pacheco18]

Perfect answer - thanks so much.

I will book today!

[CruisnGram]

Perfect answer - thanks so much.

I will book today!

 

You're welcome. Have a wonderful time! :)

 

CG

[johnql]

What is NCL's refund policy if we change our minds?

Here the official policy that's posted on NCL's web site:

 

REFUNDS AND CANCELLATION FEES

All tours cancelled within 48 hours prior to arrival in the port where the tour is scheduled to operate are non-refundable. Certain tours, such as overland tours, customized tours and tours with theater performances or special events may be subject to different cancellation fees. ALL HELICOPTER, SCUBA DIVING, SNUBA, SPORTFISHING AND GOLF TOURS ARE NON-REFUNDABLE. Check with the Shore Excursion Desk for details. If a flight departure is cancelled due to weather by the flight company in conjunction with the Shore Excursion Manager, a full credit is given. You can cancel a tour by returning the tour ticket to the Shore Excursion Desk and advising the staff of the cancellation. Refunds will be credited to the guest's onboard account.

 

Here's the link to the full Terms and Conditions for shore excursions:

 

http://www.ncl.com/nclweb/cruiser/cmsPages.html?pageId=ShorexTermsConditions