Am I supposed to get paperwork for my cruise?

[kaneeta]

I have made my final payment and even registered on line and I'm wondering if I will be getting anything from HAL? All I have is a receipt from the TA. I've heard about a blue envelope. Disney sent all kinds of stuff.

[penetangjudy]

Yes. We booked and paid right through Holland America but got our blue package (looks like a clutch) within the week of doing so.

 

I think if I were you I would call them and see what's up. :)

[pms4104]

The following link will shed some light on what HAL used to do ... and what HAL is introducing: http://boards.cruisecritic.com/showthread.php?t=940006&highlight=docs

[jtl513]

MAYBE. Sailings after May 9th may not get any paper pile in the blue pouch. With the new e-docs system going into effect on that date you're not supposed to get the paper stuff unless you specifically request it, but some people have been getting it anyway.

 

All you need to board is your passport and the one-page Boarding Pass that you print out from your OnLine CheckIn data.

[Caterpillarbloom]

If you booked your cruise with a TA... call them. HAL, from what I understand has or is going paperless docs unless paper doc's are requested or it's a C/T.

[pms4104]

Also, since you already have made final payment ... go to HAL's website and do your pre-checkin and immigration form. You'll then be able to print out your Express Boarding Pass.

 

And, should you desire, you can pre-purchase shore excursions on HAL's site.