Requested excursions online--how to confirm we got the tours?

[nwtravler]

We booked our tour excursion request online at ncl.com

How do we know if they were received and if we got the tours we requested?

 

Thanks.

[shoreguy]

We booked our tour excursion request online at ncl.com

How do we know if they were received and if we got the tours we requested?

 

Thanks.

 

Two ways:

 

1. If you booked your cruise thru a TA a confirmation should be sent to them. If you booked direct it should come to you.

 

2. Call NCL and make sure the tours are in your records.

[mikvie]

If you book on N.C.L. web site, which I just did, you will get an E-mail confirmation indicating that the your on-board account will be charged and tickets will be delivered to your room, unless you cancel with the shore excursion desk.

[Smooth Sailing]

I booked our cruise to South America with an online cruise agent about 15 months in advance - I requested our tours on the NCL website in October and received a confirmation Email from NCL a few days later that our tours were confirmed and our onboard account would be charged the $ amount below - The email listed the confirmed tours and the $ amount for each. The online cruise agent was not involved in this at all.

[1kycat]

I booked online over a month ago....and never received any kind of confirmation. Are the excursions usually listed on the cruise documents when they arrive? Because our documents have been mailed...and we should get them any day.

[shoreguy]

I booked online over a month ago....and never received any kind of confirmation. Are the excursions usually listed on the cruise documents when they arrive? Because our documents have been mailed...and we should get them any day.

 

Yes, one of the pages in theTicket booklet will list the excursions booked.

[mikvie]

No. You should get a seperate e-mail confirmation. You will get a shore excursion booklett with your docs showing the available shore excursions, but not your booked excursions. Call 800-327-7030 and ask to varify if your shore excursion has been booked.

[shoreguy]

No. You should get a seperate e-mail confirmation. You will get a shore excursion booklett with your docs showing the available shore excursions, but not your booked excursions. Call 800-327-7030 and ask to varify if your shore excursion has been booked.

 

Not correct - since NCL went from the single sheet cruise doc to a booklet my confirmed shore excursion are listed on one of the pages as well as all your flight info if you booked air with them.

 

I am looking at mine right now. All OK :)

[mikvie]

I stand corrected.

[1kycat]

Thanks

[shoreguy]

I stand corrected.

 

Well sit down and relax :D

[jkrislc]

No. You should get a seperate e-mail confirmation. You will get a shore excursion booklett with your docs showing the available shore excursions, but not your booked excursions. Call 800-327-7030 and ask to varify if your shore excursion has been booked.

The documents will list every confirmed shore excursion that you've booked. However, my bookings were never confirmed, so I had to call NCL, who then promptly emailed me a confirmation.

[kimmariecarr]

I have went to the NCL website and can only find a page to print and fax to NCL for excursions. Can someone post a direct link to the page where you can book the shore excursions online?

 

Thanks,

Kim

[mikvie]

Do everything you did, but check pre-request for on line booking instead of printed booking form. It is the red check mark on the far right.

[1kycat]

We received our docs today…and no shore excursions were listed. I called NCL…and they told me that they aren’t always listed….because ‘that is a totally different thing’. As usual…the information from them is varied.

[travelgirl101]

I got an e-mail from NCL about 2 weeks prior to my departure date confirming my tours. When are you leaving? (I had booked online as well.)

[TheDivineMsM]

Don't ever count on your excursions going through! I had two written confirmations (e-mail-with my ticket) and two over the telephone. And l still was denied a ticket to board the bus to Paris..'because I wasn't in the computer.'

[Smooth Sailing]

I received an email confirmation of excursions and when my docs arrived last week there was a page that listed the confirmed excursions - If you did not get either of these - I would say your excursions are in doubt - try calling again or check with the shore excursion desk as soon as you board - chances are the tours you want will still have some availability and you can book right away before they do the excursion talk and everyone runs to do their bookings - believe it or not - those of us that do all this stuff in advance via computer are in a small minority of the total passengers.

[chatisfaction]

nwtrvler

This sounds pretty confusing. I guess you won't know for sure till you get on board and do or don't get the tickets.

I hope you can get all the excursions you want. Seems like NCL could have a more reliable system or something.

[juliejoe]

Smooth Sailing

 

Just wanted to pop in here hoping you'll see my message. WOW - you leave for SA in just 2 wks. We will be going Jan. 2006 on the Regal Princess and I have just started researching the ports.

 

Please come back and post to the South America board and tell those of us still planning all about your experiences!

 

We are TX neighbors. WE LOVE the Hill Country! Spent many summers at Mo Ranch in Hunt.

 

Bon Voyage!

Julie