*Let me first start off by stating that covid is bound to happen and by cruising one takes the risk of contracting the virus. This post is no one lashing out at the fact that I caught covid but rather the way it has been handled*
From my perspective those who test positive (I was contact traced) you are not looked at despite what ever they say. I tested positive on Day 4 and Guest Services told me to isolate in my room as I tested positive with my cabin mate who was negative for 15 HOURS. I’m not asking to be relocated immediately, but in a timely manner would’ve been nice. My cabin mate was forced to sleep on the balcony in high winds despite the captain advising people from using their balconies and outdoor decks.
I was told by Guest Services that would call and tell me the next steps about what to do, we’ll that never came as they just said “we are contact tracing.” On Day 5 I was finally moved to an isolation room, which happens to be right underneath the Attic. What a great idea to put all the tired and sick people under the nightclub which blasts music (everything seems to be louder on Wonder than previous cruises).
To make matters worse when we mentioned these issues to Guest Services they acted in a very demoralizing manner as if it was our decision to take steps to mitigate the spread of covid. I understand covid is inevitable in todays world, but at least believe the customer and don’t put on a fake smile.
I’m just hoping for some compensation for how the whole situation was handled. I’m just writing from my experiences, as I hope everyone who tests positive in the future as a better experience than I did. If anyone has had any similar experiences I would love to hear! Have a happy and healthy summer 🙂