100% concur JDGG
In our case we are loyal WS clients, my wife and I adore the product, and choose it over both Silverseas and Seaborne, and we are booked with WS in Europe in Mid Oct 22, Rome to Venice, can;t wait
We were initially drawn in this summer by the $1,000 OBC marketing email only to find out, after reading the small print, it's not applicable if you also get the flash sale price, worse, neither is your 5% loyalty discount, yes we used a reputable cruise TA
Fine we booked anyway, it's nickles and dimes, we're celebrating a big birthday, we want it to be on a WS ship, but all weekend we got e-mails about this special 40% savings today and thru the week, a suite became open on our sailing, really reduced, so we thought we'd upgrade, for about $1,000 USD each
Nope, WS doesn;t want us to upgrade
They will not offer us the discounted suite to existing booked reservations, only new one's, so it's uber frustrating, you wish you waited until today to book the trip instead of doing so months ago, and you almost want WS to take you off their e-mail list because all these so called specials are not special period, none of been applicable to us
I think it's short sighted on their part, I mean giving us that 5% loyalty, or a lousy $200 OBC, or being able to upgrade to a suite, giving them more funds, it would all go a long way to making loyal WS clients even more happy WS clients, instead of posting negative criticism of their business practices here, just saying...
jc
Toronto