Explora cancelled my 2024 B2B sailings. I'm in the U.S. On Monday August 28th my TA informed me that it was being cancelled and explained what my options were. He sent me the new itineraries so I could decide if I wanted the rebook or apply for a refund. He applied for my refund on 8/30 and said it could take up to 60 days.
To be honest, I'm a bit ticked off because I booked this cruise the week of August 21st and my full payment for this cruise was processed on Friday August 25th. That weekend we started hearing whispers of the itinerary changes. On Monday, August 28th I was informed by my TA that my cruises were cancelled. At least to me, it seems like they let me book and pay in full for a cruise that they knew they were going to cancel and now they're going to keep my money for up to 60 days. Not cool at all!