Be aware

I phoned P&O over the last weekend with a enquiry concerning B605 and B606 cruises on the Brittania ..and to my horror yesterday I received 3 letters from P&O thanking me for my booking these letters detailed my apparent flight plans , cruise details etc. I had given no deposit and it took quite some time to sort out. So please be aware if you phone P&O you need to keep on telling the person 'this is just a enquiry'.

You could have queried "Why does it not say I have paid in full?" with a fall back negotiating position of cancelling with a refund of your deposit.

Lol John

This happened to me at the Birmingham cruise show last month. I enquire do about a cruise. Then received email thanking me for booking. I hadn't paid a deposit either. Then they sent out medical forms to fill in. I used the reference in the email and opened up a booking on the cruise personaliser. It took them 11 days to email again, asking for the deposit . I emailed back to say that I hadn't booked anything at the show. They just apologised , but sent me a cancellation booking email for something I hadn't even booked. Perhaps the sales consultants are trying to up their sales numbers.

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First they charge people twice then not at all [emoji102]