Staff in passengers' rooms?

Typically, all cruise lines have definitive rules about whether a crew member may be in guest areas at all (work or non-work), whether they can be in guest areas during off-hours, and whether they need to be in uniform or civilian clothes and nametag. Most of this is based on position and privileges. Based on these things, if surveillance sees crew entering guest cabins with no work related reason, they will typically check a list of "approved" functions and the list of those allowed to those functions. If the crew is not on the approved list, then they are subject to discipline. Most cruise lines have the Surveillance Department with a reporting function outside the normal onboard chain of command, even bypassing the Captain, and are authorized to administer discipline for observed violations of company policy. This is tied to the department's original mandate of overseeing the casino, much as is done at shoreside casinos.

 

Again, I can't speak directly to Cunard's policies these days, but this is typical of most cruise lines.

What ship do you go on, the SS stasi? As for having Pinkerton agents on QE2 in the 70s, back then my sister was a hairdresser on QE2 and never mentioned this. Back then also, Cunard was a British company.

What ship do you go on, the SS stasi?.

I think you'll find that post you refer to is pretty accurate on Cunard. Its certainly always been my understanding.

A lot of people don't realise that 99% of the ship is covered by surveillance cameras and crew as well as passengers are under surveillance. Crew have to have permission to be in passenger areas if it is not part of their duties.

Its not part of a stalinists regime ....its just normal security.

[quote=roscoe39;51982129

A lot of people don't realise that 99% of the ship is covered by surveillance cameras .

Ah!, that's what we thought.

Unfortunately, it's not the case. Very few areas are covered by CCTV.

I know this because about 4 years ago, we were on QV on Deck 7, Q4. On the last night, my wife put one of our cases out for collection just after 11:00pm. At that time, I was still on my final pub crawl.

We both have Fairmont's "President's Club" tags on our cases, as we are regulars at the Savoy. This states your name and Club number, so that if your case ever gets lost, Fairmont can be contacted to ascertain the identity of the owner,

On my return to our suite, about midnight, I noticed that the tie for the card was lying in the corridor, and then noticed the tag itself was missing. It is actually quite difficult to remove as it's screwed in.

I called security as somebody had stolen the tag and I had no idea why.

I asked them to check CCTV, but was surprised to find there was none.

At my insistance, they contacted security at Fairmont and had the card cancelled immediately and then showed me the confirmation.

This of course, is the problem when putting your luggage outside unattended.

Three days later, replacement tags arrived from Fairmont.

We still never could understand the motive for the theft.

Stewart

I would be very surprised if the passenger cabin passageways weren't covered by camera. I'm guessing that perhaps the surveillance team did not want to spend the time to retrieve the video for what they may have felt was simply a "luggage tag". Especially on the last night, when luggage is being handled, surveillance is pretty busy watching everything going on.

I would be very surprised if the passenger cabin passageways weren't covered by camera. I'm guessing that perhaps the surveillance team did not want to spend the time to retrieve the video for what they may have felt was simply a "luggage tag". Especially on the last night, when luggage is being handled, surveillance is pretty busy watching everything going on.

Your guesses are just that, guesses.

I checked, there are no cameras on Cunard passageways.

Your wee scenario is all in your head and not at all realistic. You have to accept facts, as you have no right to denigrate Cunard staff just because it doesn't fit your idea of what should happen.

Ah!, that's what we thought.

 

Unfortunately, it's not the case. Very few areas are covered by CCTV.

 

I know this because about 4 years ago, we were on QV on Deck 7, Q4. On the last night, my wife put one of our cases out for collection just after 11:00pm. At that time, I was still on my final pub crawl.

 

We both have Fairmont's "President's Club" tags on our cases, as we are regulars at the Savoy. This states your name and Club number, so that if your case ever gets lost, Fairmont can be contacted to ascertain the identity of the owner,

 

On my return to our suite, about midnight, I noticed that the tie for the card was lying in the corridor, and then noticed the tag itself was missing. It is actually quite difficult to remove as it's screwed in.

 

I called security as somebody had stolen the tag and I had no idea why.

 

I asked them to check CCTV, but was surprised to find there was none.

 

At my insistance, they contacted security at Fairmont and had the card cancelled immediately and then showed me the confirmation.

 

This of course, is the problem when putting your luggage outside unattended.

 

Three days later, replacement tags arrived from Fairmont.

 

We still never could understand the motive for the theft.

 

Stewart

Oh...were they yours...??? thanks for that, they look nice on my Louis Vuitton and I get an even nicer welcome at the S now with the concierge bowing just that extra bit lower....

:D

Oh...were they yours...??? thanks for that, they look nice on my Louis Vuitton and I get an even nicer welcome at the S now with the concierge bowing just that extra bit lower....

:D

At the "S" the two concierges sit at their desks.

It's the Doormen who meet and greet you, so please remember that for your first visit.

Just wondering...If 99% of the passenger areas are covered by CCTV as has been stated, then why is it difficult to reconstruct what happened to the passenger or crew member who 'goes missing' and is presumed drowned? Just rewind the tapes and follow the movements of the missing person, assuming the missing person traveled through public areas (even if it only shows s/he went into his or her cabin and didn't emerge).

Just wondering...If 99% of the passenger areas are covered by CCTV as has been stated, then why is it difficult to reconstruct what happened to the passenger or crew member who 'goes missing' and is presumed drowned? Just rewind the tapes and follow the movements of the missing person, assuming the missing person traveled through public areas (even if it only shows s/he went into his or her cabin and didn't emerge).

In most cases, I don't think it is that difficult to determine, and in many cases, it is disclosed publicly what happened, but if you are not part of the investigation, you would have no right to know what was or was not on any video, and it is up to the cruise line or the law enforcement agency to determine what is released to the public. And, I don't believe that 99% of passenger areas are covered, but the passageways and elevator lobbies are some of the most common. The use of surveillance cameras is far more to protect the cruise line against complaints about the crew, and to determine whether crew are violating policies, not for the protection of the passenger, so there is reluctance to divulge or acknowledge the extent of the coverage to passengers.

At the "S" the two concierges sit at their desks.

 

It's the Doormen who meet and greet you, so please remember that for your first visit.

Dont worry - it wont be...in fact on my last visit Sean came and met the car.

In most cases, I don't think it is that difficult to determine, and in many cases, it is disclosed publicly what happened, but if you are not part of the investigation, you would have no right to know what was or was not on any video, and it is up to the cruise line or the law enforcement agency to determine what is released to the public. And, I don't believe that 99% of passenger areas are covered, but the passageways and elevator lobbies are some of the most common. The use of surveillance cameras is far more to protect the cruise line against complaints about the crew, and to determine whether crew are violating policies, not for the protection of the passenger, so there is reluctance to divulge or acknowledge the extent of the coverage to passengers.

chengkp, thank you, I appreciate your response. Regards, -S.

Dont worry - it wont be...in fact on my last visit Sean came and met the car.

Touché

DAVID.

In most cases, I don't think it is that difficult to determine, and in many cases, it is disclosed publicly what happened, but if you are not part of the investigation, you would have no right to know what was or was not on any video, and it is up to the cruise line or the law enforcement agency to determine what is released to the public. And, I don't believe that 99% of passenger areas are covered, but the passageways and elevator lobbies are some of the most common. The use of surveillance cameras is far more to protect the cruise line against complaints about the crew, and to determine whether crew are violating policies, not for the protection of the passenger, so there is reluctance to divulge or acknowledge the extent of the coverage to passengers.

A senior officer I know was on a Cunard ship when someone went overboard and told me what happened on the ship on the time. The passengers were informed immediately and all were active in looking for this person. All the captain was interested in was finding this person and they didn't care how that came about, they certainly were not interested in some sort of camera/ who was in whose cabin protocol.

What ship do you go on, the SS stasi?

Do you think this is funny?