Chewbecca Posted November 28, 2015 #1 Share Posted November 28, 2015 We're booked on the 10 night Journey cruise from Miami next Easter weekend, my husband & our son. After reading threads here today, I thought I'd check out the post refit deck plans and discovered that our (carefully selected) room no longer has the sofa bed! We've messaged Az today, it will be interesting to see where they suggest our son will sleep! I'm surprised we haven't heard from them to be honest. Maybe the plans aren't final, in which case, why publish them and worry booked guests?! Link to comment Share on other sites More sharing options...
BBMacLaird Posted November 28, 2015 #2 Share Posted November 28, 2015 We're booked on the 10 night Journey cruise from Miami next Easter weekend, my husband & our son. After reading threads here today, I thought I'd check out the post refit deck plans and discovered that our (carefully selected) room no longer has the sofa bed! We've messaged Az today, it will be interesting to see where they suggest our son will sleep! I'm surprised we haven't heard from them to be honest. Maybe the plans aren't final, in which case, why publish them and worry booked guests?! Our UK managing director, Richard Twynam, is very responsive to emails. I'd send him a plea for assistance. Rtwynam@azamaraclubcruises.com Link to comment Share on other sites More sharing options...
Chewbecca Posted November 29, 2015 Author #3 Share Posted November 29, 2015 Thanks Bonnie, we'll give the regular contacts a chance to deal with it and escalate if needed. I wanted to let other people know it might be worth checking if you thought you'd booked a 3 berth! Link to comment Share on other sites More sharing options...
wuppis Posted November 29, 2015 #4 Share Posted November 29, 2015 Chewbecca, we´re on the same cruise and had to change our cabin. Our booked cabin will now an accessible cabin and we have now a cabin at the opposite site of the ship. Our TA mentioned it after watching the new deck plans and called me to ask about my wishes for the new cabin. Link to comment Share on other sites More sharing options...
Antonintassie Posted November 29, 2015 #5 Share Posted November 29, 2015 Hi We had a similar issue with our owners suite on our HK to SNG trip booked for 2016 After a number of phone calls by our TA we got it sorted .Apparently the sofa bed is being removed from suites. We have been assured a rollaway will be available for the third passenger . I was surprised that the refit deck plans have dropped the third berth option for these bigger suites as the owners and ocean view suites are the best option for couples travelling with a third family member. We travel with our 18 year old son and a separate cabin for him paying a single supplement is not cost effective and we prefer the amenities a suite comes with . Link to comment Share on other sites More sharing options...
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