Just got this from C&A:
"Thank you for reaching out to our Crown & Anchor department.
Commemorative Crystal Blocks are earned when reaching the 140 Cruise Points milestone, and every 70 Cruise Points. We are afraid that the fulfillment of Crystal Blocks is exclusively available for those acquired during cruises taken within the previous 12 months.
Our records show that you reached the 140 Cruise Points milestone during your March 17, 2022, sailing onboard Enchantment of the Seas. Unfortunately, we cannot request this award to be mailed to you since you are outside the 12 months.
We understand that this policy may be disappointing to some, and we sincerely apologize for any inconvenience this may cause. We aim to ensure a fair and equitable distribution of rewards, and we appreciate your understanding in this matter. Thank you for choosing our services, and we look forward to welcoming you aboard in the future.
Thank you for choosing Royal Caribbean. To book your next sailing, please get in touch with your preferred travel agency, go to www.royalcaribbean.com, or call our sales department at (800) 205-9812. We are currently running a Buy One Get One 60% off sale! Kindly note that prices and availability are subject to change at any time."
I responded by saying that is THEY, not us, who failed to "ensure a fair and equitable distribution of rewards" by not mailing us one as promised during the cruise. This letter doesn't satisfy me in the least. I think they should make one and give it to us, along with a 2nd one - when (and if) we do another cruise with RCL. How cheap can they get??