To help inform Silversea cruise critics on the Door-to-Door procedures, thought I would share what I learned today.
About 25 days out Silversea sends you an email explaining how the Blacklane Executive Transfer works. Our voyage is the Silver Dawn maiden voyage April 1st-April 18th.
When you open an account and log in Blacklane's website gives you a window to book your complementary rides. For our Silver Dawn voyage, Blacklane allows me to book rides from Mar 18th and returning by May 2. Appears from their booking pages, the rides offered are either a Mercedes 320 (3 guests, 2 bags) or a Mercedes Sprinter van (5 Guests, 5 Bags).
Hope this helps.
Dear WesW
Your all-inclusive Silversea cruise is approaching and it's time to book your complimentary private executive transfers! This complimentary service powered by Blacklane is included in your booking as part of the Silversea all-inclusive offer.
This offer includes return private executive transfers to and from your domestic airport.
Please note the private executive transfer service is available for distances of up to 52 miles (80 km) each way. For longer distances, special tariffs apply.
To book your private chauffeur and select your pick-up and drop-off addresses, simply follow the steps below:
Go to the website: silversea.blacklane.com
Use this email to claim your transfer
Create your account by entering your details, such as last name, first name, phone number and a password of your choice
Blacklane operates in 50+ countries globally. To check if your departure and arrival airport is serviced, check on Blacklane website.
For more information, feel free to browse our FAQs. To receive live assistance while booking, why not initiate a chat by selecting the chat bubble in the bottom right-hand corner of Blacklane booking website. For less urgent inquiries write to service@blacklane.com. Please note all transfers are booked and arranged by Blacklane directly and not by Silversea, so please do not hesitate to reach out directly to Blacklane in the event of any issues.
We look forward to welcoming you on board.
Best personal regards,
Barbara Muckermann
Chief Commercial Officer