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You’re absolutely right, I can’t recall what the generic website said beforehand. My assumption is that the two would be the same. I guess it’s wrong for me to assume a multi billion dollar company has such a technical difficulties in this day and age.

If what I say, comes off as ignorant or rude to you, I sincerely apologize. I made a post as to why am upset about something. And I’ve explained exactly why I was upset about something. Half of what I have received in response are a bunch of technicalities in defense of a multi billion dollar corporation. But as I’ve shown you, is that I in fact, read that the inclusions of the zero proof package were included in the classic beverage package whether it be a mistake, or just a means to cur costs. So I just don’t understand the need to feel to invalidate something.

My aunt showed me her cruise planner, which showed the same thing and I based my decision off of. Any other questions ? Figured it was reliable coming from a verified celebrity cruise webpage and all.

Yes. They’ve definitely changed it from when i booked.

THIS!!!!! Thank you for understanding me instead if being another fanboy/fangirl!

I’m not arguing the history of a drink package ! I’m stating that I (and my friends) apparently had a false assumption of what was included based on digital data the cruise line published. PERIOD. The fact that some of you want to argue with my over my VALID PERCEPTION, from what I saw with my own eyes, says more about you, then me.

Considering they’ve altered drink packages and took away some, and raised prices drastically, it is not beyond the realm of comprehension to think that they changed inclusions of the packages as well. Therefore I’m very sorry that you are confused. But yes, In the cruise planner, it said zero proof was included which has lead me to my perception since I booked. Also the fact I now have to tell my friends, that what I showed you was included when you booked, is no longer the case and expect extra charges afterwards if you want.

Listen, I can see your point, I can. But a cruise planner is accessible to ANYBODY who knows someone else that has booked a cruise. Just like the 3 other cabins in my group saw what I sent before they booked. I have a VERY valid perception of what I thought was included to ultimately not be. As far as a “fight” on my hands, there is no fight. I grieved my complaint to whom it matters and it didn’t matter. I came here to vent a frustration is all. Not search for a solution lol

I cant say for sure, of what it said pre-cruise as i dont have recollection or screenshots, but i can certainly tell you that what was said in the pre cruise planner and the screen shot i sent out led to the booking of 3 more rooms.

Of course I have. They obviously don’t care. I just dont understand Why they dont grandfather things like that. They’re own sister company is capable of grandfathering. The whole room service thing that I’ve seen posted here, doesn’t personally matter to me, but i would be pissed to about that perk taken away if i already had booked beforehand. I see people say the $10 charge isn’t a big deal, but hello people…. That $10obviously matters to a multi billion dollar company, so principally it should matter to you too!

Just needed to vent my frustrations. I decided I wanted an “elevated” cruise experience for a quick, semi last minute cruise getaway. I’m normally a Carnival and Royal Caribbean guy. Ive sailed celebrity once before and had fun. But honestly, Celebrity tends to be a little over my budget ordinarily. So we booked a cruise that was 58 days out, and booked an Aqua class room. Wasn’t cheap, but it presented a good value for the dollar in my opinion. And i showed this value to 7 other people to get them to book as well. 4 rooms in total. Now since my booking, a little over 2 weeks ago, they changed the contents of the Classic Beverage package, and took away the full inclusion of the contents of the ZERO PROOF package, and left over some basic stuff like coffee, etc. I personally found value that it, when i booked, included items like Evian, Redbull, and Vitamin Water. Now that is no longer included, and am now told to pay the difference for the premium package if i want those things, instead of honoring what I originally purchased. I like to think im a man of principle. And i cant just cancel the “package”, as a vote of my wallet, as it was included in the original fare, which i obviously cant adjust now being so close to sailing. Ive just never seen such blatant disregard for guests concerns from a hospitality company before. END RANT lol