Ladesign
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Posts posted by Ladesign
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Sickening. So you turn the hard working staff into your unpaid slaves? The daily gratuities are a service charge - that is how they ARE paid. Hopefully your comments were just a poor joke and you are not truly mistreating the staff like that.
The gratuities are optional according to Celebrity - I checked again today [emoji848]
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Please do not cruise if you are not prepared to participate in the gratuities, at least dont cruise on a line which employs such a system. Choose anoher type of vacation. You are only hurting the staff.
Celebrity system is that passengers are free to remove the ' Auto Gratuities'. What gives a poster the right to request a passenger not to cruise for following an procedure approved by the Cruise line ? If and when Celebrity change their policy I will reconsider whether to cruise with them or not.
When I look for a cruise it is the product that is on offer that decides whether I book or not. I am afraid the opinion of a poster on this forum as to my suitability to embark on a cruise is hilarious and mildly risible.
Strange that on our cruise in January 2 members of staff separately approached our group with a very enthusiastic welcome ( they saw us first). Their service was , as usual outstanding. Perhaps they simply liked the joviality and politeness of our group.
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Sickening. So you turn the hard working staff into your unpaid slaves? The daily gratuities are a service charge - that is how they ARE paid. Hopefully your comments were just a poor joke and you are not truly mistreating the staff like that.
The gratuities are voluntary -according to Celebrity. As a customer I do not treat the staff of a supplier as slaves - I treat the staff with more respect than many other passengers. I have seen members of the tipping brigade barking orders and clicking fingers to get 'extra ' attention they feel their bribes deserve.
The remuneration of staff is of no concern to me when I am in a shop , on a train or aeroplane or on a cruise. I
I exercise my rights , with Celebrity's approval to remove the 'Auto Grats'. Not suggesting others should or should not.
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I opine it is Cel X's responsibility to care for their staff - not mine. We do treat the staff with respect and friendly dialogue. The remuneration of the staff is a matter between employer & employees so I do not subscribe to this tipping malarkey. Others are entitled to tip staff if they wish.
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on one of our previous boat trips one of the normally jokey and outgoing bar servers seemed a bit low. One of his colleagues told us he had lost his iphone in miami. Someone I know 'loaned ' his iPhone to him - it was actually an 'old' 5s which he used whilst ashore rather than is new 7. The guy was really pleased as he could skype home etc when he got time off. The passenger then said he could keep it - the smile lit up the sky.
So cash is not always the best. As my friend said the phone had little value to him but was very valuable to the staff member. This gesture showed thought as well as generosity. I don't give anything to people just for doing their job- except politeness and respect.
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I have never seen a wallmart in a European country. And I travel a lot.
I UK we have Asda , which is owned by Walmart
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If you don't want 3 drinks as others have said get a soda or water and stash in your fridge. The staff gets no benefits from extra coupons.
Not sure about that - the staff have always seemed very pleased when I have handed over 84 coupons on the first night [emoji41][emoji41][emoji483][emoji483][emoji483]
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Just to make sure I understand this - left is right and right is wrong?
And I thought living in the US was confusing.
some drive on the right side of the road , the rest drive on the correct side - simples [emoji12]
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Other than a panama canal trip we have always been "given" drinks packages on recent boat trips. I always give all the vouchers to a bar person the first night as I cannot be bothered separating them out each day - I am on holiday
I attended the 'elite' sky lounge pre drinks packages. Whilst I quite enjoyed teasing some of the cruise snobs at these events I admit it was just the free drinks that lured me in .
On a premium package next month so no need to go to sky lounge 'elite' event
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I am based in the UK. Thank you all for your responses and I'll certainly try some of them
I would use saynoto0870 to search for a better phone number for Celebrity in UK . I have successfully used the freephone number (and the 01.. numbers as I have included landline calls).
I use the search for any calls to numbers with anything other than 01 or 02
numbers.
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My goodness Beejay - baseball in OZ - whatever next [emoji12]. Your Rugby team gonna start wearing them American Gridiron helmets for the quadrennial hidings you ( and our teams [emoji15]) get from the All Blacks
I heard your Government are planning on switching to driving on the European / North American side as another display of the end of the Empire - is that correct [emoji848]
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Who would wear a baseball cap in a restaurant? Weird.
I think it is down to education and basic manners. Hats were invented to reduced the effects of weather - rain , bright sunlight etc. Churches and monarchs wore headgear to signify special standing
I believe wearing baseball ( that's rounders to us in UK & Oz ?) caps indoors also signify a 'special' standing - but not in the same way as Monarchs.
I have seen on many occasions people being asked / instructed to remove hats on the boat.
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There is no such thing as the 'British Open'.
I think TN Vol Fan is referring to
Royal Birkdale, where the 2017 Open Championship was staged?
One can always find a better way to events like this than the Cel X trips -previous year at Royal Troon the buses took forever in traffic I was told - yet the train station is right beside the course.
Golf fans should seriously try to get to next years Open. Carnoustie is (IMHO) the best Open Course , have been lucky to play all but Royal St. George's. Shot 91 89 in the Boys Championship there and didn't hit a bad shot or putt. Proper golf
- lets hope for a stiff breeze [emoji41]⛳️⛳️
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Think the people who complain about small portions are the same people who one often sees in the Buffet with plates piled high. Walk past their table later and see discarded plates half full of waste.
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Looking over the OP previous posts, he has complained about the food on RCCL's Grandeur AND the Allure, along with the food on the Celebrity Eclipse and now the Silhouette!
If one finds fault with pretty much every dining experience on pretty much every cruise ship they sail I have to ask why one continues to cruise as a vacation??!
Try something else which I'm sure you can afford since you feel the need to let everyone know you sail in suites and spend a lot of money in the casino.
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[emoji106][emoji106]
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What percentage is a focus group that companies use in determining marketing strategy?
How many people read Cruise Critic without registering?
While 7.7% may not be a large sampling, there are not too many places like this that a company can go to in order to get their finger on the pulse of how their customers feel. Cruise Critic is a very inexpensive way for cruise lines to monitor customer sentiments.
I have it on good authority that there is at least one focus group that Celebrity have . Participants have to sign an NDA
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Perhaps what helps drive our own "negativity" (which we call realism) is the fact that we have cruised on 14 different lines (more then 60 different ships)....and so have a pretty good basis of comparison. Celebrity used to be at the top of our list for mass market cruise lines....but has tumbled (badly) in the past 3 years. We still think that Celebrity has a good product....but we used to think it was much better then "very good." And now, when coupled with the price increases in the past 3 years....we now think that several other mass market lines are giving more quality for the price.
As to the OP's comments, we would just submit that many folks love Holiday Inns....because they have never tried a Hilton, Ritz, etc. Sometimes its better not to know what you are missing....but not all of us see it that way.
As to the basic attitude of posts, we like to read as much as possible..be it positive, negative, neutral, etc. The trends (among posts) that we see here on CC do help drive our decision making on future cruises. Over the years (and we go back way before there was even a CC....and most of us had to rely on AOL or Prodigy) it is pretty easy to spot trends (both positive and negative) by reading with an open mind. So where have we seen positive trends on CC? Oceania ( a line that we have yet to cruise) does seem to get pretty high marks...although folks do admit to a problem with their entertainment. To us, the most interesting trends have been on the MSC board over the past couple of years. In fact, based on many posts we have taken the plunge and booked a 21 day MSC Cruise (in the Yacht Club). This booking would have normally been a 21 day Celebrity booking...but we can no longer ignore what we think is happening to Celebrity (and its not good).
We get an awful feeling that nothing good is going to happen at Celebrity as long as LLP is at the helm...(or unless she has a major change of heart). Given her long experience in the industry, we have to assume she knows what she is doing....it is intentional....and its not to our own taste. As a stockholder, we wish her the best of luck improving the bottom line....but that improvement will likely be done without our future contributions.
Hank
there should be a like button on this forum . this post would get a like from me !
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Our friends from the country below Canadia might need an interpreter [emoji12]
Careful if you see someone in a suit - he is probably on his way to or from court ( the accused)
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went to a show on our first cel. cruise. The CD came on , Sue Denning , I was cringing within 30 seconds. The entire show was amateur to say the least. The CD was like someone from Hi de Hi.
Never been back to the theatre , and from what I have heard on many other cruises haven't missed much. Prefer the buzz in Martini Bar and the Sky lounge
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As I recall, all adults in a stateroom must have the same package.
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no they don't . I always upgrade , SWMBO doesn't.
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Sorry you're having such trouble getting your docs to show now - they have been very helpful in the past, and thanks for all the hard work! Just wondering if anyone knows who will be on Silhouette in September? TIA!
me - i will be on silhouette late September
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Funny question. If I were to wear something like this, would I look like the waiters?
Not at all [emoji41]. The waiters never get a chance to put hands in pockets.
And you wouldnt look like an Asst Maitre D either as in both pics the shirt and trousers are not ridiculously tight- so that they have a genuine reason not to bend down and pick something up [emoji12]
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Julie Sherringham, the Guest Relations Manager a few days after we left Barcelona told me that they had never experienced noise in the 2 years that they had overnighted at the port. You are the first to complain.
Thanks for the heads up from those aboard who also experienced that terrible continuous noise.
Why do Celebrity GR always have to tell such blatant lies.
By all means criticise that particular GRM , but the final sentence implies that all GRMs tell blatant lies.
I had the unfortunate need to make a formal complaint whilst on a boat on my honeymoon . The GRM , Simona , was fantastic. I have been lucky to be onboard with her in charge on a number of occasions since and everyone spoke highly of her. The lady on eclipse this year was really good too.
I did have an issue once when another GRM 'forgot' to pass on a message to the safety officer about one of my party's accident. I dont understand the Greek language but the conversation between the staff capt. and the safety officer when they realised the mistake suggested to me she was in big trouble.
My view would be that the GRMs do their best like all the staff. Some are better than others . It isnt easy dealing with 2K + passengers from a huge range of nationalities.
If I suspected I was being deliberately misled by a senior member of staff I would deal with it in a formal manner - not on this forum
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Holiday staff gift
in Celebrity Cruises
Posted
A tad offensive but hey ho . I do not know the staff's terms and conditions and doubt the poster knows for certain either . I have an upcoming cruise from rome in europe on a maltese ship . I absolutely know my contract with Celebrity UK is covered by European and U.K. consumer law as well as the International maritime laws. No USA involvement at all except ' for passengers convenience ' using the USA $ as the onboard currency
Is there a saying 'when in Rome ' ??
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