A few weeks we booked Savannah - London RT through FBC for an upcoming July 1, 2023 Scandinavia cruise. The savings were $5 pp vs booking directly with American Airlines. I belived their fluff and booked FBC. We got the flights and seats we wanted.
I have now paid for 2/3 of cruise + air and must pay the rest in a few days. This morning we got an email from FBC saying that (without my permission) our outgoing flights had changed. Upon checking, the layover at CLT was now (from experience) far too short. Our original flights were still available accodring to AA, BUT we could not get back to them without going through FBC. FBC now says they have made the request but it may take 3 weeks to confirm.
We are long term planners. We are now in a situation where we will, by Monday, have paid 100% of ship + air costs, yet have no idea if we will have convenient flights!!! LESSON LEARNED: When you book via FBC you lose control of your flight planning, in our case for $5 pp savings! Never again unless there are meaningful savings.