We just returned from a Panama Canal cruise and stopped in Cartagena and used Dora for our excursion and she was WONDERFUL. She was funny, enthusiastic, witty and you could tell that she loved her country/city with all of the history and knowledge that she shared. We were in an air conditioned Mercedes van with 10 other people on the tour and were amazed at the beauty of the city. If you book with her, you won't be disappointed.