BaltimoreCruise

This morning I can't locate the information on the HAL website.  Is this user error or has HAL removed it?

Thank you.

Baltimore Cruise

An update:  Thank you to the posters that provided the email address and phone instructions.  On August 11 I emailed my request for three upcoming cruises.  On August 15 I received an email from HAL that indicated that my "...request has been processed and a new booking confirmation has been sent.".  I contacted my big box TA today and confirmed that the additional OBC had been added to each cruise.    Keep trying.  I was on the phone with my big box TA prior to August 11 and tried to have the OBC added to my cruises.  At first HAL refused to add the OBC because the cruises were already booked.  I asked the TA to go back to HAL and request again for the two cruises that are sometime away from final payment.  I was told that a supervisor at HAL was called upon to assist and that each time he tried to apply, nothing happened.  

BaltimoreCruise

This past spring (2023) I was onboard and booked a cruise for my husband and me and booked the same cruise for friends of ours.  Our friends received the same onboard booking promotion as we did.  I did use my credit card for both deposits.  
BC

WDW1972

Thank you.

BC

Zelker

Thank you for the phone call specifics.   I’m going to give it a try.

BaltimoreCruise

Wdw1972

Who did you direct your email to at HAL?  I had my big box TA call HAL earlier this week for some other business.  I asked the TA to inquire about the AARP OBC.  I have 3 cruises booked, one this October and two in 2024.  The issue was advanced to a supervisor that agreed to apply the OBC.  After waiting on hold the TA told me that when the supervisor tried to apply the AARP OBC it would not apply to my bookings.  I would like to contact HAL directly.

Thank you.

BaltimoreCruise

I purchased mine.

We disembarked the Rotterdam on March 8 and were in cabin 6169.  The bump out cabin balcony and cabin added extra space compared to a regular balcony cabin.  Booked the same cabin for a February 2024 cruise.

Thank you.  I'm on hold with big box TA/Holland.  Was told by friends that they received a CO discount for booking with big box TA.  Big box TA is looking into it and thought maybe it was because the friends booked a casino rate/fare.

Is there a discounted rate for Club Orange when you book with a Casino rate/fare?

Thank you.

BaltimoreCruise

Thank you for the gift card information.  Does anyone know if the big box TA will apply the gift cards?

Thank you.

Anita/BC

I tried to get the welcome back credit applied to my March sailing.  I was on the Rotterdam in December.  The big box TA went back to HAL twice and was told the credit can’t be applied to an existing reservation.  I’ll try again tomorrow.

I tried the Curative link and I couldn't find a location in the Ft. Lauderdale area.  Possibly operator error.

BC

This evening I logged onto the HAL site and clicked the link for Quest.  I made appointments for the date we need in the am.  No rapid test is available.  Two weeks out I’ll check the CVS site.  RGEDad thank you for the very helpful information.  
BC

I will be searching for a covid test location in the Ft. Lauderdale area.  We arrive 3 days prior to our departure on December 1.  We have a rental car so getting to a test sight will not be a probIem for us.  I have the Abbott Binax Tests as a back-up.  We would return to FLL for testing, but I'm not certain we can get tested there because we fly in one day prior to our testing window.  I will continue to follow this post and hope that CCers that depart from Port Everglades (or that live in the area) will report on their progress of scheduling and receiving tests.  I am concerned that with the influx of cruise passengers that local testing may be overwhelmed.  Not to mention some time has passed since HAL indicated they were working on something close to the cruise terminal to assist its passengers.  

Thank you.

BaltimoreCruise

Thanks for this great information.  We had three 14 night cruises cancelled (2 on the Veendam and one on the Maasdam).  I plan to look at the options this weekend.

BC

I ordered 6 tests from eMed yesterday.  The tests were delivered today via FedEx.  The expiration date on the tests is 9/18/21, a couple of days before I ordered.  Our cruise begins December 1, 2021.  I printed the April 6, 2021 FDA letter that states that the updated shelf life date of the card is 12 months and plan to carry it with me (although I can't imagine the test proctor requesting to see it).  We plan to take the tests one week before we travel to FL and 2 days before the cruise (we will be in FL more than 2 days before the cruise).  Initially we thought we would participate in the testing at the airport, but that was when the testing requirement was 3 days prior and would have been upon our arrival at FLL.

BaltimoreCruise

I appreciate the update on the Abbott tests.

BC

I plan to purchase the BinaxNow tests for our December cruise.  If purchased recently what expiration dates do your tests have?  
 

Thank you.

BC

Following this topic.  My husband lost his CDC card.  I have printed docs from the MyIR site and also registered for the app.  My husband has a copy of his card and although not acceptable for boarding I hope the docs from MyIR and the copy of the CDC card will permit boarding.

Cruise Suzy

Thank you.  We cruise December 1.  I’ll try again in early August.

BaltimoreCruise

All,

I tried to book my specialty dining promo without success.  It must be operator error!  Can someone provide the specific steps used to book the dining promotion?  Your assistance is appreciated.  Thank you.

BaltimoreCruise

PS. I could not follow the steps/procedures in this thread. 

Correction aluminum not stainless.

Regarding the water in stainless steel bottles my husband and I both thought it was awful on our last HAL cruise in Feb. 2020.  We had the drink package but had to purchase the glass bottles of Aqua Panna because water bottles over 500ml are not part of the package.  In the past we have carried water on to get started.  Purchased Evian after that.  This will be more difficult to do with the new perimeters.  I’ve been researching boxed spring water and plan to purchase and give it a try.  Even  if we like it the amount/volume permitted to be brought on is limited.  Our next cruise is Dec.1 on the Rotterdam.  11nights southern Caribbean.  I hope the water “restrictions “ will be eased before we board.

Kazu/Jacqui

We are on the following:

December 1-12

Rotterdam

11 night Southern Caribbean

Thank you,

BaltimoreCruise