Bluebird forever

Thanks everyone as I thought

Yes Uk. Even if they have to phone that’s their job isn’t it?

Right needing some guidance. Need to move an Az booking due to sailing cancelled. Asked my TA to find out what cabins are available on different sailings and received this response. Please can I have anyone’s thoughts?? Isn’t this a TA’s job? the problem is they will not tell me the cabins available, they have a system where we can not see the cabins and nor can they, and the language barrier is also a struggle. Isn’t this a TA’s job? Are there any cabins that you are interested in. They did say if we give them a cabin number they can put it into the system and they can see if it is available, otherwise their system automatically chooses a cabin. Since they left the Royal Caribbean group it has become challenging doing the most simple things with them.

Ah ok is that what happens? I applied the fcc to an existing booking.

So did you lose you obc?

So had to move a cruise and have just used the fcc. With the original booking we had obc. What happens to that?

Right so if we are planning a stay in Venice as independent passengers we will need to get to here Porto Marittima. Can I ask where people are staying?

Similar issue here. Am waiting for Az to apply FCC to a booking. I’m past payment deadline date but I’ve left it with my TA who says they’re waiting for Az to apply it.🤷‍♀️

No as this was a compensation potential offer with no agent onboard that’s what I’m battling.

Azamara at this stage!

Cutting a long story short. Was onboard and there was no fcc person. I complained to Azamara on return about this as I wanted to book onboard. Like many others had no response to any emails regarding this. Complained to Abta and Az have decided to only communicate through them! Claim they have offered me 200 dollars. This is the first I’ve heard and had no emails offering this! I’ve emailed the individual to inform them of this and black hole emails again. Which email will I actually get a response from? Tks

Hi final balance is due and not sure if we can travel yet-August 2023. Hoping so. Thinking of paying but what are the rules and terms around and refund after full payment had been made? This is in the UK.

I assume no more lift and shift?

Looking for some helpful guidance. Balance for cruise is due soon. Hoping that one passenger is well enough to travel. I have some credit that could be used. Cruise is August 2023. So do I use the credit and pay the full amount? What’s the refund I’d receive if it turns out the passenger cannot travel due to health problems? I’m assuming there is no more lift and shift? I’m aware of travel insurance but this option isn’t viable atm.