1) yes they will get back to you, however you’re better off calling them. They’re very helpful. 1-888-561-2234
2) if you choose to book a cruise and room that doesn’t have an interior that matches your offer, you can use the $500 towards that booking.
3) you can call and ask to upgrade from an interior and they will tell you the current upgrade cost. It changes based on promotions that are active at the time.
4) call and talk to the reps, they’ve very helpful and can answer your questions….