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  1. The policy has been updated to include cruises sailing later than May 31: https://www.princess.com/news/notices_and_advisories/notices/temporary-cancellation-policy.html
  2. I know right? I heard from him again this evening and he sounded just as frustrated. They aren’t being told much of anything. He said some crew are completely packed and have all their signing off paperwork and passports put together in the crew office. He’s all packed but doesn’t know if they’ve pulled his passport or put together his signing off paperwork or not. He did hear the Philippine government is sending a plane to pick up those crew up tomorrow. I can’t imagine all countries represented on the ship will be sending planes.
  3. I just got a voicemail from one of our crew members friends onboard. He said they had a meeting with the HGM today and they were told they wouldn’t receive 2 months pay like the Diamond crew did. They all believed they were but now it looks like not. Crew is also under the impression they won’t be tested and will be put on commercial flights home beginning tomorrow. Sure hope that’s not the case.
  4. As per the FAQ: 7. How will I be notified when the FCC is ready? The future cruise credit will not be applied instantaneously, and we ask that you are patient and allow up to 30 business days to process it. No special codes are needed. We will automatically take care of it and notify you when it’s done. You can also log on to your Captain's Circle Account on princess.com to check your FCC balance.
  5. I did several this morning before running into this message. Overwhelmed is probably an understatement.
  6. Agreed. The FAQ is where you'll find the answers to the most commonly asked questions. If an answer isn't there, you can bet the Princess rep and your TA doesn't have the answer right now, either.
  7. Even if you used a travel agent you can fill out and submit the form yourself.
  8. You can do the paperwork yourself. As a TA, I thank you for thinking of us. 😊
  9. As I didn’t post it, I’m not sure how that screen capture wound up showing in your quote of my original post. Currently Princess is still at 72 hours as per the link provided.
  10. They have the “Summer Clearance Sale” that started yesterday but honestly the deals aren’t that great. There are some flash fares for Alaska but they are only showing for cruises through the end of May right now. As you probably noticed there are bunches of cabins open so I would expect more to be popping up on the flash sheet in the next few weeks.
  11. The governor said the passenger arrived from Fort Lauderdale. The only ship I can find fitting the time frame is the Costa Luminosa.
  12. New advisory has been posted on Princess: Health Advisory and Travel Safety Procedures To protect the health and safety of all onboard, we are closely monitoring the evolving situation with novel coronavirus (COVID-19). We are quickly implementing enhanced screening measures and additional prevention and control procedures. Our protection and prevention tactics include: Beginning in select embarkation terminals on March 7th and as soon as possible in all embarkation terminals, we will be temperature checking all guests embarking on our ships using temporal scanning thermometers. All guests presenting with a fever or flu-like symptoms will be denied boarding, irrespective of their recent travel history. All guests who are denied boarding due to sickness will be issued a full cruise credit or refund. Beginning in select embarkation terminals on March 7th and as soon as possible in all embarkation terminals, we will be implementing enhanced sanitation protocols including the thorough cleaning of all hand touching surfaces for all cruise terminals before and after all sailings. Onboard all Princess ships, effective immediately, we are executing enhanced environmental sanitation protocols with a disinfectant that kills coronaviruses within 30 seconds. More of the advisory can be found at https://www.princess.com/news/notices_and_advisories/notices/coronavirus-update.html
  13. From personal experience, it hasn’t been refunded to my card until 30 days after the sail date. But if you call Princess or your TA, they can request a refund be initiated and it’ll be refunded to your card within 10-15 business days.
  14. If you haven't seen it yet, they have extended the OBC window for those sailing sooner than March 9. From https://www.princess.com/news/notices_and_advisories/notices/temporary-cancellation-policy.html Guests who choose to keep their booking as currently scheduled for departures between March 6 and May 31 will receive the following Onboard Credit amounts: $100 USD / $150 AUD per stateroom for 3 and 4 day cruises $150 USD / $225 AUD per stateroom for 5 day cruises $200 USD / $300 AUD per stateroom for 6 day and longer cruises
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