Pcardad

36 minutes ago, papaflamingo said:

On a new ship it's likely the latter and likely needs a major adjustment.  If all the suites in a specific category have an identical problem then it is a design problem from the shipyard and likely beyond the capabilities of the crew at sea. 

This is what I was told when I enquired of a friend on board.

2 hours ago, Wise Consumer said:

Yes, we “chose” to move to the other room because we had gotten zero sleep for two nights leading up to our bringing it to their attention.  “Choice” between sleep and no sleep is a no brainer don’t you think?  I take offense at your accusation that we were just “complainers.”  I would never taken the time to make such a detailed and lengthy complaint if the Suite was not uninhabitable as stated clearly in my post.  To put it even more clearly, if the ship was sold out and there were no other rooms, we would have disembarked at the first available port.  I’m sorry if you are a Regent Loyalist and you are offended, but the entire point is that they advertise themselves as a “6 Star” experience and they are barely 5 Star.

I didn't accuse you of anything nor did I post any opinion at all.. I asked you to clarify your original post so I could better understand what happened.

1 minute ago, Wise Consumer said:

Since we could not use our Seven Seas Suite, but were lucky enough to have a bottom tier room available, I think the fair thing Regent should have offered us a refund in the difference of the Seven Seas Suite we paid for and the room we used.  Also, a “refund,” not a credit towards a future cruise to be redeemed within a year.

In you first post, you said you chose to sleep in another room because it was quieter. Did Regent move you out of the suite permanently or did you have use of 2 rooms?

34 minutes ago, mnocket said:

I've read reports of the various door problems before, including resorting to duct tape.  These don't seem to me to insurmountable problems that can only be addressed during drydock. I'd save a portion of your ire for the ship's executives in addition to the corporate ones.  Persistent issues such as you, and others, have experienced should be priority issues for the ship's executives. It seems they are not.

Retrofitting malfunctioning sliding doors in multiple suites is probably a drydock issue. I am sure the ship's senior crew have reported it...not much else they can do.

I would travel more on NCL if my Titanium status transferred over...instead of RCL or other lines.

13 hours ago, baybridge said:

Because i like to be prepared for as many contingencies as possible.  i like to know what to expect and how to handle the issue.

I think his point is that is isn't your issue. There is little you can do. Regent won't talk to you about a guest and Canada won't talk to you about another person. If he is caught, Regent will not help him break the law. He has to fix this on his own...or deal with the repercussions on his own.

4 hours ago, papaflamingo said:

I suspect it would be a difficult thing to do as Sette Mari uses the kitchen and it would require a number of additional crew members to both cook as well as serve.  I think that's the real reason they did away with the Pool Grill being open for dinner.  Not enough use to justify the crew necessary. 

That plus they put on 4 extra crew and had to put them in 2 guest staterooms...loss of revenue.

1 hour ago, SWFLAOK said:

Actually, Splendor, Explorer and Grandeur will match our needs, and will most likely cost less than the new ships. And I'm happy to know that you and many others love the type of Italian food, and the service in Setta Mari, since that will mean fewer people in Compass Rose where we almost always dine.

The variety of human experience is wonderful. We have not eaten in CR in our last 6 cruises. 

14 minutes ago, Kwaj girl said:

 

Source of these comments?

The only source so far is "unofficial comments from crew/staff/employees" and probably will not be attributed. I can't speak for anyone else but I try extremely hard to only post things that come to be. 

2 minutes ago, GMIAC said:

Maybe it’s a small dry dock then. We were told on Grandeur two weeks ago during the future cruises presentation that it’d be in dry dock a year from then. 

April 8 to April 20.

10 minutes ago, GMIAC said:

Splendor will be in dry dock next year at this time. Hoping for a new venue for that too; I’d be happy with a different menu in the unused part of La Veranda (and pool deck seats) in the evening.

Splendor has 10 days in April that could be a small drydock and 7 days in June that looks like a charter - I don't see a long drydock scheduled.

1 hour ago, Lonedaddy said:

Curious if they will expand that to explorer class ships and have the current la veranda be an Italian venue with the same menus as the new ships and then open the other side for casual buffet.

Mariner has a very long drydock late next year and a new restaurant is in the plans.

Regent will not get involved in this....If a guest breaks the law, they will be put off the ship.

They always replace bottles when they hit halfway - or that has been my experience.

29 minutes ago, rev29k said:

All of those liquors mentioned are currently on the list.  I'm just not liking the American Whiskey options listed.  I have attached what is currently being referenced/provided by Regent when you ask for it. 

 

Pcardad, is anything you asked for not on this list.  Just curious.   

Bar Menu_MASTER_0322.pdf 94.62 kB · 3 downloads

In the past, they have sent a person off ship to buy something if they didn't have it. I don't know if they still do this. They have gotten me a bottle of Black Seal in the past as well as some mixers they didn't have.

In all my cruising, I have never filled out a form. I just let the cabin person know and everything I want is in there within a couple of hours.

3 minutes ago, Scout16 said:

I did see on the news that a Norwegian ship was doing a nude cruise to the Caribbean.  I definingly have not desire to be on this cruise, but it opens a whole bunch of questions about dress code.    

Main cruise lines run nude charters all the time. We had a friend working on Azamara who used to tell us stories that you would not believe.

22 minutes ago, papaflamingo said:

 I've seen Regent enforce the dress code. And I agree they should enforce ALL rules, including the dreaded lounge chair hogging.  I'm not a "pick and choose" type,  I don't pick lounge chair hogging to enforce and ignore dress codes.  But as a reasonable adult I also don't believe people should put an employee in the extremely awkward position of having to admonish and "explain" to them the published rules.  And honestly, the term "dress police" is insulting,  Just like someone who points out to someone that smoking on the balcony is forbidden isn't the "smoking police."  And they aren't "self appointed," they're actually backed by the Dress Code.  

I am not trying to be insulting to anyone but people who think that standards in excess of the Dress Code fit my description as do people who tell other guests that they are improperly dressed. I agree with you that Regent should enforce all their rules...and the enforcement of the Dress Code could be more consistent. Lastly, I agree that we all have a responsibility to adhere to the rules and people who do not should get a warning and then be put off. It appears the only thing we don't agree on is who tells another guest they are violating the rules - I think this job falls on Regent. I obviously have no issue if a guest calls the front desk and tells a crew member that someone is smoking on their balcony - that just makes sense as it is a safety issue.

5 minutes ago, papaflamingo said:

Perhaps not.  I am a retired pilot.  My flying skills are my flying skills, whether I show up in my double breasted "Navy" style uniform complete with 4 stripes and Captain's hat, neatly shaved and hair (what's left of it), and well groomed.  OR I show up in flip flops, t-shirt (wife beater type) with some "message" on it, soccer shorts, 5 day old beard and disheveled hair that hasn't been combed or cut in months or more.  I'm still the same pilot.  Question is, will YOU get on my airplane?  And if you say I won't matter to you, I'm throwing up the B.S. Flag!  Of course it matters. The way people appear, including grooming and dress, makes a definite impression on others. It's simply a fact of our society.  

Also,,, and no one seems to mention this, A lot of people feel "I paid for this cruise, I should be able to dress as I wish." Well,  I ALSO paid for the cruise, and I paid for it with full expectation of experiencing the cruise Regent advertises.  So, just like I should have equal rights to a deck chair, no smoking in public areas or balconies,  expect excellent service, cleanliness of spaces, shore excursions, food, and drink,  I also have an expectation of decorum and ambiance.  That includes the PUBLISHED dress code.  I paid just as much with the "promise" that people will be dressed to a certain level after 6 pm.  This is CLEAR (no confusion on my part anyway) and part of  the "experience" I chose and paid for.  So, doesn't matter why I care, what matters is this is part of why I chose Regent.  

 

This....and it is Regent's job to enforce it, not ours. The only thing more annoying than a person ignoring the rules is another guest thinking they are the self-appointed Regent Police. I am NOT referring to you - I agree with you - I just think Regent needs to enforce the rules they publish. 

Draft is the amount of the ship that extends below the waterline. Navigator is about 2.8 feet "deeper" than Mariner.

7 minutes ago, flossie009 said:

IMHO, many of the posts simply indicate that some would like Regent to adopt their own lower, or higher, interpretation of the simple, and widely understood, term "Elegant Casual" 🤨

You mean the Regent Dress Police?

23 minutes ago, flossie009 said:

Although Navigator is the smallest of the Regent fleet, her draft is the deepest.

Mariner has the shallowest draft.

 

True dat!
7.3m vs. 6.4m.

Another interest fact is that the Navigator gets substantially worse fuel economy with her stabilization activated....so often it is not.

11 minutes ago, flossie009 said:

Perhaps they assume that their customers have enough common sense to not require any further clarification of a their very simple dress code 😉

You would hope but the thousands of posts here and on other forums indicate otherwise.

5 minutes ago, Scout16 said:

The small size does also allow the ship to get in some places such as Saint George in Bermuda, I do not think that any of the other ships could get through the passage to the port.

Town cut is only 70m wide with a depth of roughly 10m - limiting access by size and by the winds in the area.

38 minutes ago, mrstanley said:

Oceanviewer21,

 

Denim skirts and jackets are really unacceptable after 6pm. I’m sure your wife must have something else to wear in all the dining venues. 

Why Regent doesn't spend 5 minutes and clarify the dress code is beyond me...