Jump to content

Dcopperfield

Members
  • Posts

    14
  • Joined

Everything posted by Dcopperfield

  1. We booked D729 for an Iceland/Norway cruise next month... First time in an aft cabin but will report back afterwards! Love the idea of the partially covered, bigger balcony and wake view sailing through the fjords 👍
  2. It frustrates me to no end how corporations find it acceptable to rely on the goodwill of customers to pay their staff a living wage. Like many other posters have said - raise cruise fares in the interests of transparency and drop this nonsense. I operate a hospitality business in the UK, pay all staff above the real living wage and any tips they receive are theirs on top of their salary. Tips should be for exceptional service - not a grey area to cover the shortfall in wages because a multi-billion corporation chooses to pay it's staff a pittance. The 'American' way of subsidizing staff salaries by way of gratuities is an absolutely baffling practice. I guess they're addressing this with the plus and premier packages and, through the fullness of time, we will see the standard fare disappear.
  3. That's great, thanks for your insight 👍
  4. Can you shed any other light on upcoming changes whilst Majestic is in dry dock? We're going on the first sailing after and keen to know what the extent of the dry-dock schedule was 🙂 Many thanks in advance. It certainly seems that Majestic has it's quirks... at least for now
  5. I'll catch up with them tomorrow to figure out the options but like you say - the main takeaway here is find a new TA 🙂 The lost deposit is for the TA rather than Princess.
  6. That could be a great solution if I can convince more family to come - thanks! I'd assume the TA would be more receptive to that than an outright cancellation.
  7. That's a good point that I hadn't really considered... Perhaps I'll bite the bullet and put it down to experience 👍
  8. Thanks! I'm inclined to let the duplicates run and see what happens 👍 Each cabin was a separate booking - but they can see for sure that I've made a duplicate... They're just not using discretion to cancel without penalty. I suspect you're probably right and that's what the TA will hang their hat on. I don't think the TA can automatically take payment - it's an online payment via their website for payments. Inclined to let it run and see what happens. Thanks for all your input folks and, of course, I'll remove the named TA in my original post when I figure out how. Thanks again!
  9. Hey folks, first time poster here although I've relied on this forum for helpful info for quite a while - so thank you for all your continued input! I made several bookings for my extended family for a 10 day Med Sailing on Majestic Princess via my TA. My issue is that booked 7 cabins instead of the 5 that we actually require (duplicate bookings for 2 families - entirely my fault). This was during the £1 deposit Princess Flash Sale so given the silly deposit I was definitely not paying as much attention as I would have had the deposit been the usual 15% or so. I called my TA and they said they would need me to pay a £150 cancellation fee for the duplicate bookings... Given that it was an honest mistake (I accept it's my fault) and that I have booked several cruises with them this year I expected a little discretion, however, got nowhere with them. The way they handled the call actually infuriated me to the point where I will never make another booking with them again.. My question is if I just let the duplicate bookings run their course and don't pay the final balance when it's due - presumably the bookings would just get cancelled automatically? Do they have any recourse for a cancellation charge at that point? Their t's and C's do state a cancellation charge would be payable etc, however, my feeling is that they can sing for it and will have difficulty in collecting it. It's such a small amount to be overly concerned by but their lack of discretion in correcting an obvious error and their subsequent response has really p****d me off. Any insight greatly appreciated 🙂
×
×
  • Create New...