docderwood

I don't disagree with your take and we are struggling with that....and: Super short time period to cancel for refund that expires tomorrow Flights are a mess. They need to stop marketing "Business Class Airfare Included". I get they had to move things and that's out of their control. I resent them expecting us to pay for the gas around Africa by shorting us the expected refund and being less than helpful on rebooking flights (pay the custom air-fare again) etc etc. Not a premium experience but limited options to book with someone else at this point.

For what it is worth.....we were booked on the Navigator cruise from Venice to Monte Carlo that got cancelled during this same time period. We were told that if we re-booked this cruise we would be given a 25% discount. They shortened the cruise by one day and increased the price substantially for the rebooking. We are looking at a much smaller refund than 25% of original booking cost and all excursions cannot be booked until we start the cruise. We are contemplating cancelling given how they've handled things.