kabenov

If I try to book on the RC website, I have to sign into C&A first and then click the "Book a new cruise" button to see the C&A rates. Then on the booking I have to click on the "Apply a promo code and exclusive rates discounts" button (on the first page that shows the cruise and date) for my C&A number to be recognized and for the C&A rates to load. If I wait for the page that asks how many guests per stateroom to click the "Apply a promo code and exclusive rates discounts" it says my C&A number is invalid. Or if I try to look up my C&A number by putting in my name, birthday, address, etc...it says there is no C&A number for this passenger. That said, I discovered the glitch on their website when my TA was out of the office for a few days and I wanted to price check a couple cruises. When my TA was back, he was able to access some promo prices that were combinable with my C&A discount and book the cruise without any difficulty or error messages regarding my account.